@Zemm said:@Anketam said:USA is less densely populated than most countries (not even in the top 100) Like that makes a difference. Australia is the third least densely populated country in the world, just above Namibia and Mongolia. To go from 97% to 99% population coverage of Telstra NextG they had to triple their tower count.
We don't necessarily have mobile coverage out in the boondocks either. My dad's place is about 50km out of a major regional town; he doesn't have mobile coverage there (and nor do we; he's with Telstra, we're with Optus), except that if I go to the right spot on his property I can sometimes receive text messages if the weather is right. Then I have to guess when they were sent :)
He was telling me that they were having problems with their landline recently; Telstra's website was (shock!) less than helpful, directing him to call one of various numbers depending on what type of line it was. Hard to do when you have no mobile coverage, and the fault you're trying to report is that you can't make calls from your landline. He did manage to find a complaint form on their website, but when he filled it out and tried to submit it, he just got an error. Telstra's customer service shines again :)
Of course, TRWTF here is that the non-functioning web form probably shows up in management reporting as "Number of web complaints open for more than 24 hours: 0".