How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting)
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Even more bizarre computer problem than the WebCache thing.
I have an employer-issued Dell docking station. I also have a few year old Acer laptop that has a partially fried mobo and a host of other mental problems. I tried connecting them to see if they work together. They don't. I've got a bunch of notifications about some successful and some failed driver installations. But the failure kept happening over and over again.
So I disconnected the docking station. But the problems didn't go away. It keeps failing to install. I'm not entirely sure if it's the docking station or the USB-C port I've never used before, but my computer keeps trying reinstalling it every 10 seconds. Reboot didn't help. Removing all the new devices from Device Manager in Safe Mode didn't help. I'm not sure what else I should try.
How do I stop Windows from pinging me every 10 seconds about a device it can't install? How do I even determine which device it tries to install? I don't see any exclamation mark in Device Manager.
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@Gąska Roll back to the most recent restore point before your failed docking attempt.
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@Unperverted-Vixen surprise, surprise - it didn't help.
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@Gąska I actually am surprised. As long as the restore point is available, I've found them to do a pretty good job when I've needed them.
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I've identified the offending device.
Device description: Unknown USB Device (Port Reset Failed)
Hardware Ids: USB\RESET_FAILURE
Hardware instance path: USB\VID_0000&PID_0001\5&651EB89&0&16
BIOS device name: _SB.PCI0.XHC.RHUB.SS04I'm pretty sure this is not the docking station but rather the USB-C port. As I said, I never used it before, and plugging a 180W charger might have awakened the monster. I'm pretty sure this is a hardware issue, not a driver issue.
Anyone knows how I could "blacklist" the device so Windows doesn't even try to detect it? I believe that would solve the issue.
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
180W charger
The hell kind of laptop you using that with? One with an inbuilt refrigerator?
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@e4tmyl33t standard issue mobile workstation for Java development.
I wanna see your face when you learn about chargers for high-end gaming laptop. No, I'm not missing "s".
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Poking around the Internet using the device info you posted, a common theme is checking the port (from both the inside and outside of the computer) to make sure nothing's stuck in there, bent, or otherwise causing a short or other mechanical problem.
If that doesn't help, well, there's always
format C: /s. Not sure if that's going to work given the existing hardware problems.
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@Parody said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
Poking around the Internet using the device info you posted, a common theme is checking the port (from both the inside and outside of the computer) to make sure nothing's stuck in there, bent, or otherwise causing a short or other mechanical problem.
That can be quite tricky, since...
@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
laptop that has a partially fried mobo
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@Gąska You can still clean out the port with a toothpick or something similar. Otherwise, well, I mentioned your existing hardware problems.
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
Anyone knows how I could "blacklist" the device so Windows doesn't even try to detect it? I believe that would solve the issue.
The device console (from the SDK) lets you disable devices by ID.
Windows Device Console (Devcon.exe) - Windows drivers
DevCon (Devcon.exe), the Device Console, is a command-line tool that displays detailed information about devices on computers running Windows.
It probably doesn't stop it detecting it but it should stop it trying to install the driver.
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
I wanna see your face when you learn about chargers for high-end gaming laptop. No, I'm not missing "s".
A standard PCIE slot provides 75W of power. A 6-pin additional power connector (required by virtually all discrete graphics cards) provides an additional 75W. An 8-pin additional power connector (required by higher-end cards) provides an additional 150W of power.
I've seen cards which require 2 8-pin power connectors, for a total power budget of 375W, just for the graphics card.
I do not expect a graphics chip in a gaming laptop to be any less power hungry than one in a gaming desktop.
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@PleegWat said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
I do not expect a graphics chip in a gaming laptop to be any less power hungry than one in a gaming desktop.
TDPs tend to be a bit lower. For example Wikipedia lists TDPs for GTX 10xx series for desktops up to 250W, with something like a 1070 having 150W. Mobile versions have 150W as the highest TDP and the 1070 there is listed as 80-115W. (Which is actually quite amazing, because that laptop is going to get really toasty.)
Semi-related: colleague has a gaming laptop that supports an external GPU bay where you can install a full desktop GPU. Needs external power though (IIRC), and it's not something you want to lug around...
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
I've identified the offending device.
Whatever happened to this, by the way?
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@Tsaukpaetra I fixed it somehow, but I can't remember for the life of me what I've done
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
@Tsaukpaetra I fixed it somehow, but I can't remember for the life of me what I've done
Just tell me you blew into the port and my evening will be fulfilled.
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@Tsaukpaetra unfortunately, it took more than just a blow job.
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
@Tsaukpaetra unfortunately, it took more than just a blow job.
Repetitive percussive maintenance then, got it.
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@Gąska said in How to blacklist a device by hardware path on Windows? (was: Tried Dell docking station on Acer laptop, now the laptop continuously fails to install USB driver even after disconnecting):
@Tsaukpaetra I fixed it somehow, but I can't remember for the life of me what I've done
I can't tell you how many times this sort of thing has come back to bite me in the ass. And not just with computers.
INB4 QooC
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@boomzilla I plan to dispose of this laptop in a few weeks anyway.
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@Gąska said in
@boomzilla I plan to dispose of this laptop in a few weeks anyway.
So . . . we'll be seeing you on one of those crime investigation shows?
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@El_Heffe I'm not giving any spoilers!
