The Official Status Thread
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@tsaukpaetra
In general business accounts get:- Improved support priority and response time (some providers offer an SLA with it, some just put you at the front of the line)
- Very high priority for running new lines if the service doesn't match advertised speeds
- Priority shaping (and/or planning within the network design so that they don't get oversubscribed as heavily as residential)
Residential service is:
- Shared service
- On whatever infrastructure exists, until it completely fails
- Best effort (including best effort pricing)
Running new wiring is expensive. If Cox is doing Fiber to the Premises in your area, they'll only be doing it for business accounts, because fiber costs hundreds of dollars per line mile to run and maintain (though, that's for dozens of potential service pairs, but it's still a very expensive and time consuming process once you get through the government permits, physical infrastructure, and so forth). Even if they don't run fiber in your area, I'd expect that they would replace your copper line all the way back to the remote hub within a few weeks if your 50Mbps business service account doesn't get 50Mbps.
I'm also curious as to what types of results you get to (1) Cox's speedtest servers and (2) during very off-peak hours such as 4-6am. If you're pulling <12Mbps all the time, then it's probably a bad last mile line... and if you're patient and reasonable with presenting serial speedtest results to their servers and during off-peak hours, you can get escalated far enough to get put on Network Ops' "bad line" replacement list. If you're pulling the 50Mbps internally and/or off peak, then it's just "Best Effort" congestion (they're oversold by enough in your area that peak traffic is overwhelming the capacity and they're deprioritizing "junk" traffic to get as much Netflix, VOIP, and other priority traffic through as possible), and you're probably going to be stuck unless you switch to higher priority (business) service, or until their capacity upgrades get completed... which may be the dark side of Nevervember, depending on how remote where you live is.
I'll agree it's not ideal, and that the "up to" nature of "unlimited" Internet service isn't a good customer experience for the people who do get caught in the bad service areas. Personally, I think things would be better data was billed under a utility billing scheme (and hey, I guess from that perspective I should actually be cheering for Title 2 Reclassification, since that's most likely to eventually end up there...), but obviously there are losers in that situation too -- extreme cord cutters, people who are sharing their connection with a lot of residents (college students), and others that are in the "fabled" 2% of top consumers that use a large chunk of the peak bandwidth demand.
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@izzion said in The Official Status Thread:
I'm also curious as to what types of results you get to (1) Cox's speedtest servers and (2) during very off-peak hours such as 4-6am. If you're pulling <12Mbps all the time, then it's probably a bad last mile line... and if you're patient and reasonable with presenting serial speedtest results to their servers and during off-peak hours, you can get escalated far enough to get put on Network Ops' "bad line" replacement list.
Yeah. This took years, and they didn't even want to know about it half the time. See above about my mention of the 22 tech visits.
But that was my personal home connection, the current issue is with my workplace, in which (apparently) switching the device connected to the modem can put you on a digital shit list for no apparent reason.@izzion said in The Official Status Thread:
Personally, I think things would be better data was billed under a utility billing scheme
The problem is, the current utility-style billing for internet usage (a la Cell phone data plans) is so old and bassackwards that any plan to switch over to a system like that would get massive outcry because (most likely) they would be based on wrong information about how the average internet user uses their data.
Leading to net neutrality things like "Ah, if you're into YouTube add on this package and we'll not count it against your usage" ideas. It's already been tried with music streaming services with cell phones:
It's all phoey anyways. Apparently having dodgy internet is simply more expensive and unreliable the electricity it's being carried on, and us as the consumers are just going to have to accept that it won't ever get better.
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@tsaukpaetra said in The Official Status Thread:
the current issue is with my workplace,
Well, if it's an actual business trying to get by on residential service prices, then yeah, I would expect support to look very askance on that.
in which (apparently) switching the device connected to the modem can put you on a digital shit list for no apparent reason.
Given that you got a different IP address, you pulled from a different pool. Which, to me, means one of two things.
- Cox is doing MAC based authentication, so when you changed connected devices (routers), the new router didn't get authorized under your paid service plan but got the basic pre-activation plan instead. I would have expected support should have asked about that fairly early in the checklist, it usually shows up really high in the diagnostic tests when your authorized MAC address hasn't connected to the system for an extended period of time but you say you're online...
- The alternate pool you connected to was routed through a different switch bank that had a problem of some sort (temporary failure reducing capacity, severe oversubscription, etc). In general though (I'm assuming DSL or Cable Coax here) the bank you go through on the head end is a physical port and not just a virtual MPLS circuit, so just changing MAC addresses shouldn't put you on a different bank.
Did you try MAC Spoofing the new router to match the address of the old router? And did you hard power cycle Cox's equipment while the old router was unplugged before connecting the new router?
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@izzion said in The Official Status Thread:
Did you try MAC Spoofing the new router to match the address of the old router? And did you hard power cycle Cox's equipment while the old router was unplugged before connecting the new router?
I'm going to spoof the MAC when everyone leaves.
I also haven't called Cox yet, because I don't have account holder creds anyways and it's obvious that the customer (i.e. me) did a thing and therefore the first step of troubleshooting (undo the thing) that would be done obviously fixed it.
But it's bizarre, since the last three router changes didn't have this wonky effect at all (First the setup was going through an ancient Cisco router, then they updated to a different consumer router during office moves (modem stayed the same though), I tried a slightly more recent netgear router on dd-wrt (because we really needed the office computers to use the domain controller's DNS and apparently consumer routers are of course incapable of being configured enough to support that), and now I'm trying to swap it out with a really cheap datacenter router (see above).
Prior to today, all that ever really happened was a slightly different IP address was assigned and Katherine's your daughter's sister.
@izzion said in The Official Status Thread:
Cox is doing MAC based authentication, so when you changed connected devices (routers), the new router didn't get authorized under your paid service plan but got the basic pre-activation plan instead.
I'd be deeply saddened if that was the case. Shirley they would authenticate against the modem's MAC instead?
@izzion said in The Official Status Thread:
just changing MAC addresses shouldn't put you on a different bank.
Agreed. I have to assume that the MAC might have somehow matched another NIC in their databases somehow and broke something. Would be hilarious if that tore down a country's ISP on accident or something...
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@tsaukpaetra said in The Official Status Thread:
Katherine's your daughter's sister.
oh...... well that puts a whole other spin on .....
yeah.... that....
umm......... i'll just go hand myself in for that one i think. with luck the DA will be my type and i can do my time and be back in three to five at a minimum security.
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Status: Uh oh...
I think somecomputer got hacked...
Or maybe something else weird is going on?
Time for a reboot!
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status: it actually came!
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Status: speaking of outages, apparently there's a "blackout period between 9pm - 7am." for my house.
Oh if only there was a way to get to the Internet to sign into my account to discover this instead of pulling my metaphysical hair out trying to troubleshoot MY INTERNET.Gah!
And that outage notification literally only started showing up a few minutes before services were restored. So helpful!
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@tsaukpaetra Several Dutch providers used to have a status page on teletext, back before mobile internet was a thing. I wouldn't be too surprised if they still do.
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@pleegwat said in The Official Status Thread:
teletext
I'm old enough to remember Teletext and Ceefax.
Status: Feeling old
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@tsaukpaetra How does your computer have a 3GB RAM stick? Why does your computer have a 3GB RAM stick? Why does your computer only have a 3GB RAM stick? Why did you hard cap your page file to double your RAM? Where has all the rum gone?
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Status
I DISAGREE!
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@perverted_vixen Every rule has a naughty little exception and in this case I am not surprised you're it.
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@tsaukpaetra What's in the F-ing box?
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@pleegwat said in The Official Status Thread:
@perverted_vixen Every rule has a naughty little exception and in this case I am not surprised you're it.
who could possibly suspect me of being a pervert?!
I'm too cute to look like a pervert!
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Stares at @perverted_vixen's avatar
In this case, suspicion does not enter into it.
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I have no idea what you could be talking about.
>_>
<_<
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@perverted_vixen said in The Official Status Thread:
I'm too cute to look like a pervert!
Cute perverts are best perverts.
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@jazzyjosh said in The Official Status Thread:
@accalia said in The Official Status Thread:
<a fref
:/
......
>_>
<_<
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fixed
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@hungrier said in The Official Status Thread:
using html for links
:/
i was on a roll, okay?
a sushi roll.
.....
look @perverted_vixen won a bet okay? and that was my forfeit.
....
no I WON'T show you the video.
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@accalia Wouldn't the sushi roll have been on you?
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@pleegwat said in The Official Status Thread:
@accalia Wouldn't the sushi roll have been on you?
Depends on the size of the sushi roll.
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Status: Started the Puyo Puyo Tetris story mode. Because it has one.
The game's good.
I hope this means we get Ringo in Smash 5.
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@pleegwat said in The Official Status Thread:
@accalia Wouldn't the sushi roll have been on you?
Normally, yes.
but this is @Perverted_Vixen we're talking about.
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@twelvebaud said in The Official Status Thread:
@tsaukpaetra How does your computer have a 3GB RAM stick? Why does your computer have a 3GB RAM stick? Why does your computer only have a 3GB RAM stick? Why did you hard cap your page file to double your RAM? Where has all the rum gone?
3gb was enough when the only thing it was doing was being an authentication and dhcp server.
I didn't cap the pagefile, Windows automatically decided it never needed to expand it.
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@hungrier said in The Official Status Thread:
@tsaukpaetra What's in the F-ing box?
A plastic bowl. Filled with more plastic and a bit of metals and other stuffs.
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@tsaukpaetra said in The Official Status Thread:
@hungrier said in The Official Status Thread:
@tsaukpaetra What's in the F-ing box?
A plastic bowl. Filled with more plastic and a bit of metals and other stuffs.
pics or it didn't happen?
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status: scammers tried to hack into my FAFSA account through social engineering. Apparently a Federal government department must verify my account status by resetting my password before they can qualify me for loan forgiveness...
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@anonymous234 said in The Official Status Thread:
@perverted_vixen said in The Official Status Thread:
I'm too cute to look like a pervert!
Cute perverts are best perverts.
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@accalia said in The Official Status Thread:
@tsaukpaetra said in The Official Status Thread:
@hungrier said in The Official Status Thread:
@tsaukpaetra What's in the F-ing box?
A plastic bowl. Filled with more plastic and a bit of metals and other stuffs.
pics or it didn't happen?
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Status: Methinks I need to adjust the cluster size...
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@izzion said in The Official Status Thread:
Yeah, \bobthebuilder is the VM that builds and puts them on \bob\Builds
Still trying to figure out how to make it faster though. Staging 30k files that average 1kb in size just isn't very performant...
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Status: Was cold enough this morning that I put on a fleece. It's still summer, damnit!
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@dkf
Global warming complaints go in the climate change thread
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Status:
: (to everyone in the universe) A Java vulnerability has been detected on your VMs, so everyone uninstall Java
: Yes Sir!
: Wait, what? I mean okay, but that's kind of a scorched earth solution...
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@tsaukpaetra said in The Official Status Thread:
Still trying to figure out how to make it faster though. Staging 30k files that average 1kb in size just isn't very performant...
Well, that's not boost - not enough files...
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@dkf said in The Official Status Thread:
Status: Was cold enough this morning that I put on a fleece. It's still summer, damnit!
It was cool (but not sweater cool) this morning. I'll be dreaming of that come this weekend... Supposed to be 105F on Sat. (106 tomorrow). Oooh, Sun cools off to a chilly 99!
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@dcon said in The Official Status Thread:
@tsaukpaetra said in The Official Status Thread:
Still trying to figure out how to make it faster though. Staging 30k files that average 1kb in size just isn't very performant...
Well, that's not boost - not enough files...
Nope, that's all the cooked UE4 assets in the content directory. Each asset has the "cooked" part and a file that's basically the metadata about that asset.
Because apparently you can't have metadata be part of the asset file itself? I guess? NFC. Unreal is Unreal.
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Status: Tomorrow I'm going to have to resetup one of my dev VMs after its previous antique of an OS finally went out of support. This kind of thing is always more work than you expect.
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@tsaukpaetra said in The Official Status Thread:
Staging 30k files that average 1kb in size just isn't very performant...
Threw everything on a 27 GB ram disk. Performance actually DECREASED!
Staging from SSD to the RamDrive:
Staging from RamDrive to RamDrive:
What the every flying fuck?!?!
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@tsaukpaetra You should .zip them, move the .zip, then unzip. Stupidly, that's usually faster with lots of tiny files.
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@tsaukpaetra said in The Official Status Thread:
Because apparently you can't have metadata be part of the asset file itself?
If you're on NTFS you can. But you lose it when copying to a non-NTFS file system...
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@blakeyrat said in The Official Status Thread:
@tsaukpaetra You should .zip them, move the .zip, then unzip. Stupidly, that's usually faster with lots of tiny files.
Would if it were me doing the copying. Problem is, it's the Unreal Automation Tool that's doing the copy. And if I'm reading correctly, for each and every file it's copying, it checks if the file exists, deletes it if it does, if it doesn't it then checks if the directory exists, creates it if it does not (and checks if it actually exists after the creation). Then it checks again if the file exists (because, you know, it might have just deleted it), then starts the "SafeCopyFile" function.
The SafeCopyFile function checks for some things in memory (like if it's an INI file), then executes
System.IO.File.Copy
(With overwrite set to true, naturally), then checks if the file exists. If it does, then it checks the file size of the source and destination (you know, in case some of the file didn't copy?), and also the Modification time (because, you know, the file might have been modified in the milliseconds it just finished copying it I guess), and if either are different, deletes the file, checks that it deleted it, and tries again (up to arbitrary retry attempts).For every file.
Maybe it's not the fact that it's a shitton of tiny files, but that it's wasting so much effort on each file?
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@dcon said in The Official Status Thread:
@tsaukpaetra said in The Official Status Thread:
Because apparently you can't have metadata be part of the asset file itself?
If you're on NTFS you can. But you lose it when copying to a non-NTFS file system...
I meant more as just data inside the file itself.
.uasset
files are proprietary formats anyways, no reason it couldn't be.
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Final Update
The glasses have arrived, about a week and a half before the initial estimate said they would ship out.
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@tsaukpaetra said in The Official Status Thread:
wasting
OMG literally every file operation is prepended with "Safe":