M
I haveto do this for Comcast now. Except, I already had my account set up. Then, when I tried to sign in to pay my bill for January, I was greeted with "In accordance with FCC regulations, we are adding an additional layer of security to better protect the privacy of your account." and asked to enter the PIN they mailed me. I never got a PIN in the mail, so I called the 1-800 number like it suggested and customer service said they'd send me another one. By the time I had to pay the bill for February, it still hadn't come. I called again, and this time a supervisor was supposed to call me back with a PIN but that never happened either. My account sure is secure now.