WTF, Crucial!



  •  

    From:     steven@.
    Sent:     03/08/2010 10:31:50, Monday
    To:       crucialeusupport@micron.com
    Subject:  RE: RMA request from Crucial
     

    Hello,

    I sent this RMA back last week.

    I just realised the the 'shipping address' on my Crucial account is an old company address - it's going to be a problem if anything is shipped there.

    Could you please confirm that if I change the shipping address on the account, that anything shipped to me on this RMA will be shipped to the updated shipping address, rather than the address the original order was placed under.

    Many Thanks

    Steven *********

     
    --------------------------------------------


    From: crucialeusupport@micron.com [mailto:crucialeusupport@micron.com]
    Sent: 09 March 2010 09:30
    To: Steven ******
    Subject: RE: RE: RMA request from Crucial


    Hello Steven,

    Thanks for your email. Changing the ship to address will allow all future orders or replacement orders to ship to that address, it does not change the address for any existing orders though. Therefore, let me know where you want it shipped to and I'll manually change it at my end.

    If you need any further help, please let us know.

    Kind Regards

    ***

     
    ----------------------------------------------------


    From: Steven *********
    Sent: 09 March 2010 19:44
    To: 'crucialeusupport@micron.com'
    Subject: RE: RE: RMA request from Crucial

     
    Hi ***,

    I would like this RMA shipped to the new address I have entered on my Crucial Account.

    Which is:

    Steven ***
    Ltd
    nn ************
    Covent Garden
    London
    WC2H ***

    Many Thanks

    steven


    -------------------------------------------------

     
    From: crucialeusupport@micron.com [mailto:crucialeusupport@micron.com]
    Sent: 10 March 2010 16:47
    To: Steven xxxxx
    Subject: RE: RE: RE: RMA request from Crucial


    Hello Mr *,

     
    Thank you for this information.

     
    Unfortunately the replacement order was dispatched this afternoon and we were unable to catch it on time to amend the shipping address. I have amended the shipping address on your account to prevent further issue.

     
    I have set up a new order to be sent out for you for your convenience.  The reference for this order is #2524
    .

     
    You will get an email confirmation as soon as it dispatches.

     
    Thanks for your patience and if you have any further questions, please don't hesitate to contact us.

     
    Kind Regards,

     
    ****

     

    -------------------------------------------------------

     

    From: CRUCIALEUSUPPORT@MICRON.COM [mailto:CRUCIALEUSUPPORT@MICRON.COM]
    Sent: 10 March 2010 21:32
    To: Steven *********
    Subject: Your Crucial memory order is complete.

     
    Dear Steven *****,

     
    Great news! Your Crucial memory order is packaged and ready to ship by
    Royal Mail Packet Post 1st Class. To check on the status of your shipment, click on
    the link below. You must reference your order number when checking on
    the status of your shipment.

    Order Number: 002524


    https://www.crucial.com/uk/login/login.asp

    Your package will be sent to:

    DO NOT USE
    STEVEN *********
    30 ****** STREET
    SOUTHWARK
    LONDON  SE1 ***



  • Ouch!

    I'm well surprised by that: Crucial have always been on the ball when I've used them.



  • Error @ message 4: FailedAnonymizationError



  • Doh.  That's also a Firefox Fail, as I did a search on the page prior to submitting for my surname and it came back blank - I suspect that it doesn't search inside text input fields..

    Annoyingly, the edit button is missing, so I can't edit it. it was there last night, maybe you can only edit for a certain amount of time?

    Steven



  • @Zadkiel said:

    Annoyingly, the edit button is missing, so I can't edit it. it was there last night, maybe you can only edit for a certain amount of time?
    Correct. I've changed the first post as requested.



  •  Thank you :)



  • For what it's worth, I've had a pair of Crucial modules fail on me (bit errors in some flakey cells and rows). One was first, then another. Now, I'm only buying modules with non-Micron chips.



  • OK, I take it all back. Although I got the despatch email after the email saying they had already sent to the wrong address, and it had the 'new' order number on it, it seems it was the for the first despatch, as I just got a second email with the right address on it.

    Sorry Crucial, not quite the WTF I thought it was

    Zadkiel



  • @alegr said:

    One was first, then another.
    Yes, that's usually how it happens.



  • @bstorer said:

    @alegr said:
    One was first, then another.
    Yes, that's usually how it happens.
     

    Perhaps they were space-time relativistic modules.

    Or maybe AT&T had a hand in producing them.


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