How to Burn Bridges and Gain Unemployment
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I don't really want to force hundreds of users to change their passwords over this (we don't know which account he's activating his installation with)
Why not? He's got someone elses credentials and you don't know who's. That's the first thing you should be doing.
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@HardwareGeek Yes, he should have written
hoozeinstead.
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It warms my heart to see that someone else knows how useless adobe support is.
What the devil is going on here? They know it's a former it person. They should be falling on him like a ton of bricks. If it isn't him someone is either severely compromised or dumb enough to share credentials that will get him fired. They need to flush him out.
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@DogsB said in How to Burn Bridges and Gain Unemployment:
They know it's a former it person.
It sounded like they knew exactly who it is and that there's no way at all that they could still be authorized to use the company's license. At that point, trying to use just technical solutions is dumb; get legal notices sent as well. A multi-pronged approach is the right option.
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@HardwareGeek said in How to Burn Bridges and Gain Unemployment:
I'm sure @loopback0, who's a learned person, didn't do it on purpose.
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@Zecc OTOH, he is a member of WTDWTF.
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@dkf said in How to Burn Bridges and Gain Unemployment:
@DogsB said in How to Burn Bridges and Gain Unemployment:
They know it's a former it person.
It sounded like they knew exactly who it is and that there's no way at all that they could still be authorized to use the company's license. At that point, trying to use just technical solutions is dumb; get legal notices sent as well. A multi-pronged approach is the right option.
The worst part is that the guy posting the question actually said (in a response) that ultimately he was looking for advice on how to raise the issue with senior management and/or the legal department rather than what informatic solution to use. And the discussion then continued with over four hundred "do the resets now" and/or "talk to legal and/or senior management" posts.
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@Steve_The_Cynic said in How to Burn Bridges and Gain Unemployment:
@dkf said in How to Burn Bridges and Gain Unemployment:
@DogsB said in How to Burn Bridges and Gain Unemployment:
They know it's a former it person.
It sounded like they knew exactly who it is and that there's no way at all that they could still be authorized to use the company's license. At that point, trying to use just technical solutions is dumb; get legal notices sent as well. A multi-pronged approach is the right option.
The worst part is that the guy posting the question actually said (in a response) that ultimately he was looking for advice on how to raise the issue with senior management and/or the legal department rather than what informatic solution to use. And the discussion then continued with over four hundred "do the resets now" and/or "talk to legal and/or senior management" posts.
In that case, my advice would be:
Start by resetting all the passwords. Send an e-mail to everyone affected, informing them about exactly why this needs to be done. If management has a history of caring, and enough people were affected, then some middle manager will bump it upwards. No need to do that yourself. And then the management will decide whether legal action should be necessary. That's what they're paid for, so don't go doing their job for them.
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@acrow said in How to Burn Bridges and Gain Unemployment:
Start by resetting all the passwords.
Helps if you have an existing law or policy that literally requires this in such event, or you could get fired for this bit some places, assuming there were legitimate users doing stuff. This wouldn't be warranted firing, just it could happen. Estimate the depth of your shit-handling capacity prior to action.
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@Gribnit I assume that the password reset will take force the next time someone opens their Creative Suite. Sure even Adobe won't just boot users out in the middle of their work? Also, those same users can get right back to work as soon as they do the password reset procedure - it's a 5-minute thing via a web portal, is it not?
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@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
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@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
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@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
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@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
Because Corporate wanted you to change passwords?
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@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
Because Corporate wanted you to change passwords?
No, not to my knowledge.
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@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
Because Corporate wanted you to change passwords?
No, not to my knowledge.
Then why did it do that? I mean, I can imagine Windows rebooting from right under you for updates to Candy Crush or something. But this was specifically about requiring users to change their passwords.
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@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
Because Corporate wanted you to change passwords?
No, not to my knowledge.
Then why did it do that? I mean, I can imagine Windows rebooting from right under you for updates to Candy Crush or something. But this was specifically about requiring users to change their passwords.
I'm going to blame sleep deprivation, and just not keep digging.
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@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
@Carnage said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Sure even Adobe won't just boot users out in the middle of their work?
Why would they be any better than Microsoft?
Microsoft asks me to change my password when I log in, usually. What am I missing?
Microsoft has booted me out in the middle of work several times.
Because Corporate wanted you to change passwords?
No, not to my knowledge.
Then why did it do that? I mean, I can imagine Windows rebooting from right under you for updates to Candy Crush or something. But this was specifically about requiring users to change their passwords.
I'm going to blame sleep deprivation, and just not keep digging.
No worries. I slept like 5 hours last night. For the Nth day in a row. Been one of those weeks...
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@acrow said in How to Burn Bridges and Gain Unemployment:
Then why did it do that? I mean, I can imagine Windows rebooting from right under you for updates to Candy Crush or something.
If it does that, you have your "hours of inactivity" set incorrectly.
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@Steve_The_Cynic said in How to Burn Bridges and Gain Unemployment:
@acrow said in How to Burn Bridges and Gain Unemployment:
Then why did it do that? I mean, I can imagine Windows rebooting from right under you for updates to Candy Crush or something.
If it does that, you have your "hours of inactivity" set incorrectly.
I don't leave the computer on if it's not actively being used.
But merit where it's due, Windows has been a lot better lately about waiting until I'm finished with the computer first.
ETA:
And I don't have something like regular hours of usage for my computers anyway. I need them when I need them.
