Trac got ditched in favour of (first) FP, than (in parallel - still is!) Jira. I would highly NOT recommend the last two. Give Trac a go?
Too late. We switched from Fogbugz to JIRA a 2-3 weeks ago to save $$, and so far I'm having nothing but trouble getting it to do what I want.
The two biggest issues I
'm having are:
I cant get the Resolution field to do the right thing. I started with the "Agile software workflow" and added some additional transitions to set the field, but it doesn't work well, and it takes a lot of clicks. Closing out an issue as a duplicate, for example, takes ~10 clicks. Does anyone have suggestions for how to make it easier? I suppose I could add a transition button for every possible resolution
I don't understand how the triage process is supposed to work. I added `Triage` as a status and have all issues going there upon creation. So far so good. Then when I sit down with the CEO in our weekly meeting (we're small) we do a search for Triage issues but the whole process is really clunky
So with those two big hurdles out of the way, what other gotchas should I be looking for? It seems like people here either love it or hate it - what has swayed you one way or the other? Now that I actually have the transitions working for me, I like it a lot better than FB.
It seems like people here either love it or hate it - what has swayed you one way or the other?
After reading the other thread, I think the problems people have with JIRA are:
- As a time tracking tool, it's shit. I've tried to use the time tracking features for a while and simply gave up.
- JIRA has a lot of configuration options, and if many teams have admin access (or nobody feels responsible for maintaining the installation), I can see how you can easily end up with a system you'll hate.
- It's not a lightweight application. If your server is a decommissioned old desktop or if you don't give the JVM enough memory, it's going to be slow as fuck.
Did I miss anything?
That was really helpful. Writing the OP made something click about the setup, so hopefully it'll work well for us.
Edit: I get to give a company wide presentation about it in 20 minutes, yay!
I get to give a company wide presentation about it in 20 minutes, yay!
I hope it goes better than my attempts to correct our TFS setup....
Was going over the new issue screen, and guess what was a required field at the bottom? Resolution. D'oh. Back to the screen & workflow editors
Was going over the new issue screen, and guess what was a required field at the bottom? Resolution.
Resolution is a required field for a new issue?
Yeah, I added it to the wrong screen. JIRA is a "configure ALL the things" system, which is why it's been such a pain to get going.
JIRA is a "configure ALL the things" system, which is why it's been such a pain to get going.
...but also why it's so popular: You can configure it to fit your very personal workflow.