Can you turn the idempotent on?



  • Just had this error message copied and pasted to me with the query "Can you turn the idempotent on?" :

    Considering this is our help desk software, I wonder how messages like this get produced to the user. Sure, if it can't connect to the server then say so, but this is strangely specific. 



  • where ID == "empotent"
    select ON;
     
    Seems easy enough 



  • @El_Heffe said:

    where ID == "empotent"
    select ON;
     
    Seems easy enough 

    You can't just turn the idempotent on like that, it's crazy!! It could create a temporal feedback loop that'll tear the ship apart!!



  •  At least if you turn it on and it self multiplies, it will not change.



  • @Mole said:

    Just had this error message copied and pasted to me with the query "Can you turn the idempotent on?" :

    Considering this is our help desk software, I wonder how messages like this get produced to the user. Sure, if it can't connect to the server then say so, but this is strangely specific. 

    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.



  • @Ronald said:

    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.
     

    Sounds good, the clairvoyant server detects that the client did not connect.... I need to get one of those... 



  • @TheCPUWizard said:

    @Ronald said:

    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.
     

    Sounds good, the clairvoyant server detects that the client did not connect.... I need to get one of those... 

    It does not have to be a Clairvoyant Server, it could be running on Hostgator or Godaddy.



  • @Ronald said:

    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.
     

     Fuck yes, tickets whenever the client loses his wifi-connection or presses the wrong hardware key. Tickets for you, for me, for everybody. Want to get paid doing nothing but closing tickets all day? Then why not try to implement this. 

     



  • @fire2k said:

    @Ronald said:
    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.
     

     Fuck yes, tickets whenever the client loses his wifi-connection or presses the wrong hardware key. Tickets for you, for me, for everybody. Want to get paid doing nothing but closing tickets all day? Then why not try to implement this. 

    What could possibly go wrong?

     



  • @fire2k said:

    @Ronald said:

    If the client cannot connect to the server, instead of showing an error message it should automatically open a ticket.
     

     Fuck yes, tickets whenever the client loses his wifi-connection or presses the wrong hardware key. Tickets for you, for me, for everybody. Want to get paid doing nothing but closing tickets all day? Then why not try to implement this.


    Easy solution: if a ticket comes in, the helpdesk software should automatically close it.



  • If the client cannot connect to the ticket server, instead of showing an error message it should automatically open a ticket.



  • @Medinoc said:

    If the client cannot connect to the ticket server, instead of showing an error message it should automatically open a ticket.

    Exactly! This is the most efficient idea since the "I can't send you e-mail" e-mail. ;-)

     



  • @Gurth said:

    if a ticket comes in, the helpdesk software staff should automatically close it.

    That's how ITIL works. And Firefox developers.



  • @Mole said:

    Can you turn the idempotent on?
    Usually, it is easier to turn the incompetent on.



  • You've got to have redundant network connections for it to work. If the client can't contact the ticket server, it switches connections and uses the second link to open a ticket.



  • @mott555 said:

    You've got to have redundant network connections for it to work. If the client can't contact the ticket server, it switches connections and uses the second link to open a ticket.
     

     

    Sound good. And totally realistic.


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