Why do people do this? Episode 2
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@jinpa said in Why do people do this? Episode 2:
@The_Quiet_One said in Why do people do this? Episode 2:
Dev: Hey, can you help me figure out how to get Visual Studio to do [X]?
Me: Sure. Click on 'Tools' and then--
[Dev clicks on Tools -> Customize...]
Me: No, you went too far ahead. Cancel out of that... okay, now click on 'Tools' and then 'Options' and--
[Dev clicks on Tools -> Options -> Text Editor]
Me: No, not text editor. We need the XAML editor. Scroll down... there it is... okay, so check 'Enable XAML Designer' and before you close...
[Dev checks and immediately hits OK]
Me: sigh Ok, don't hit Restart Vis--
[Dev clicks 'Restart Visual Studio']
Me: long sigh Did you hear what I said?
Dev: Huh?
Me: Don't click on things until I tell you. I wanted you to check something else before we went through all this.
Dev: Oh.
Me: Okay... now that Visual Studio is restarted, let's load up the solution, and then...
[Dev loads the solution and then clicks on an xaml file]
Dev: Hmm, something is still wrong.
Me: [gritting teeth] yes because we still have to do that thing you didn't give yourself a chance to do.
Dev: Oh, so...
[Dev clicks on Tools -> Customize...]
Me: NO!Yes, I know TRWTF is I wasn't just controlling the remote session to do this.
I prefer to give user support to low-ranking people with little technical knowledge. geeks, peers and higher-status people think they're too important to follow directions, give honest answers and refrain from doing stuff in the background.
I am in this post and in my defense I used to be responsible for writing the tier 1 Internet support script so it’s only natural that I worked ahead before I called.
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@izzion said in Why do people do this? Episode 2:
I am in this post and in my defense I used to be responsible for writing the tier 1 Internet support script so it’s only natural that I worked ahead before I called.
Reminds me of Dr. Timothy Leary recounting how when he was admitted to prison, he was given an aptitude test that he had written. He deliberately scored as "hopelessly incompetent" on the administrative skills test, because he didn't want to be assigned as an inmate clerk, because that would have interfered with his escape plans.
