@ryos said:
Nine hours? It would have taken you three to back up what little she had on there (knowing the type of user, she probably didn't have much of anything worth backing up) and just reinstalling Windows.
Work smarter, not harder. ;)
It's a really crappy machine with a busted cd drive; reinstalling windows would require putting more money into a piece of junk. I offered to buy her a new e-machine for just slightly more than what the parts and time would have cost me, but "I don't want you to spend the money on me". Time I can waste, but not money.l