This is an on-going discussion with a client and their 'SEO expert' and one of our developers.... Top message is most recent. The instructions provided I could paste here, but they're piteous and boilerplate enough that they're easily identifiable.
Hello,
Please find the attached optimization instructions. You will find 4
separate attachments.
- Sitemap.xml - This needs to be uploaded to your home directory.
- Googlesitemapinstructions.txt - Instructions on how to implement the Google sitemap.
- www.maggiescosmetics.com _Instructions.txt - Search engine optimization
instructions for the website.
Please let us know when the above is complete.
We will await your reply.
Sincerely,
Customer Support
http://www.enroleverywhere.com
On 28 May 2008, at 13:21, info@maggiescosmetics.com wrote:
Hi Bob
Please advise.
Thanks
Margaret
Bob writes :
Hi Margaret,
I contacted you about this shortly after they contacted us - I'm
afraid we can't do the integration work free of charge, as most of
their requests are fairly general 'please SEO the site' type requests,
and will require some time to integrate. As I previously said, we're
perfectly happy to give them access to make the changes themselves -
they need only email at the start of their business day with their IP
address and we'll give them FTP access.
Thanks,
Bob
SEO Experts ::
Hi Margaret,
We created custom on-site optimization instructions because we were told
they would be implemented to the site. We normally would charge our
hourly fee, but we didn't. Now we are being told we wasted our time...
We would be perfectly happy to do the re-optimization of the site again
at no charge whatsoever, but they need to open up the firewall. As we
have explained previously, we have DYNAMIC IP addresses. At a simple
refresh of our browser we could get another IP address and not be able
to upload due to their firewall.
Sincerely,
Customer Support
http://www.enroleverywhere.com
Hi Bob
As you can see from the response we have arrived at a stalemate - any suggestions?
Regards
Margaret
Bob writes::
Hi Margaret,
They won't get a new IP address each time they refresh their browser -
DHCP simply does not work this way. Dynamic IPs are typically leased
for the duration of a connection, plus a buffer window in order to
cater for connections dropped for short periods, so unless they
restart their router in between every page load, their IP should be
static for the entire duration of their connection - if their IP
shifted randomly throughout their internet session it would make
virtually any internet usage impossible.
As I said, they're welcome to email with their IP address when they
start their internet connection up in the morning, as I take it they
shut it down overnight, and I'll open up the firewall for them.
There's absolutely no way we can open up the firewall to all traffic
for an extended period, as it would put both your site and other
client sites at risk.
Thanks,
Bob
----- Forwarded message from support@enroleverywhere.com -----
Date: Wed, 04 Jun 2008 14:05:06 -0700
From: "enroleverywhere.com" support@enroleverywhere.com
Reply-To: "enroleverywhere.com" support@enroleverywhere.com
Subject: Re: Fwd: Re: maggiescosmetics.com - on-site optimization instructions
To: info@maggiescosmetics.com
Hi Margaret,
Although we appreciate bob's opinion on the matter, but he is
completely mistaken. The whole point of a DYNAMIC IP is you simply don't
know for how long the IP will remain in place. It can change with a
simple refresh as we explained. Our network runs on 6 different DYNAMIC
IP addresses as such there is no guarantee whatsoever they will remain
in place by the time they add our IP to their firewall. Please note, we
tried this system twice already and our IP address had changed both
times they added it to the firewall.
For the most part they just need to copy and
paste. It should take no more than 45 minutes to complete our
instructions.
Sincerely,
Customer Support
http://www.enroleverywhere.com
Hi Margaret,
Unfortunately, he's mistaken about my being mistaken - I spent three
years developing thin-client trading software and architecting
networks for the financial industry - the only possible scenario that
would describe his situation would be if he's on a pooled connection
with some kind of outgoing round robin DNS, although such a setup
would be extremely improbable. If he has 6 dynamic IPs, it's
absolutely not a problem for me to add each of them to the apf setup -
also, if there's a specific netblock his IPs will lie within, I can
add that if he can provide it in CIDR notation.
Thanks,
Bob
Hi Bob
This is the response I got:
"This morning just on the machine I am on alone the DYNAMIC (not static)
IP address has changed 3 times..."
I can't see an end to this situation!
Margaret
Hi Margaret,
I can send him an archive of the complete site structure, which he can then amend, re-archive, and I'll upload, if that suits him.
Bob
Hi Margaret,
If you recall, we already tried giving it to them on 2 different
occasions.
Download is not possible because our IP is changing. Each time, by
the time they added it to the firewall our IP address had changed. So we
are confused as to the disbelief on dynamic IP addresses and how they
work...
Sincerely,
Customer Support
http://www.enroleverywhere.com