Wife came home Friday in a bad mood. She's had it up to here with IT. They refuse to believe her bug requests on their new interfaces, resulting in medical report errors going out, deleting needed standard buttons and fields on their new and improved GUI, and now this.
She had been running several medical molecular testing machines on hundreds of patient samples. These things have several highly automated components, and can be very fickle. She was away doing something else when she heard several alarms, and came running to find the computer was throwing up communication errors left, right and center. A surprised looking flunky intern from IT was standing behind the machines, cable ties in hand.
"What did you do?"
"Nothing. I didn't disconnect anything."
"WHAT DID YOU DO?!"
"..."
Turns out PHB thought the cables were unsightly, and ordered IT to tidy them up before a corporate site visit.
She chewed out the IT guy and boss for not waiting until the end of the run. What doofus would start tugging on cables on a medical critical device? Turns out he had been caught the day before trying to do it and was chased away.
She then chewed out PHB for not asking the vendor maintenance guy, who visits weekly, to do it right when he comes in.
Anyway, about 400 people are going to get their gonorrhoea and chlamydia tests a couple days late.