@JamesKilton said:
This post is wrong on so many levels it's sickening.
1) "Forced" to use thottbot. I'm assuming that you were at Blizzard some time ago, there is Allakhazam (before it was also bought to be under IGE's parent). If this is a new thing, then there's also WoWHead, which I'm pretty sure is *not* under that company, and of course the WoW Armory now, so yeah, no-one was "forcing" you to use thottbot. You obviously didn't really care.
2) Complete lack of understanding of "customer service". We we'll give it that Blizzard in general sucks at Customer Service, but telling a guy he got "pwned" is BAD customer service in all senses of the term. You were a gamer on a power trip, and deserved to get fired.
I'm quite upset that I've been forced to use my first ever WTF forum post on this, but I can't let it go!!
1) Are you sure you're not confusing IGE (the gold sellers) with IGN (the internet gaming news and community site network)?
2) Yes, but he DIDN'T tell that guy he "got pwned"...he said it under his breath whilst presumably offering a good, professional level of in-game customer service within the GM guidelines.
Nice rant though :)