One day my boss called me over to his desk. He had WordPerfect installed on his PC, and was trying to use a Google Site I had set up for him. He wanted to post some documents onto the site, but readable by everyone. I had to explain that Microsoft Word users can't read .wpd's. He wanted to know what could be read by everyone. I replied that an RTF was probably the best option, figuring I should keep it simple. I went back to my desk and started working again. Fifteen minutes later, he called me back. 'I can't find RTF!" he said, annoyed since I had reassured him that it would be there. He scrolled down through every time of WordPerfect document ever created, taking about 90 seconds. He finally reached the bottom, and gave me a look that said "So there! There isn't a RTF!". I then told him, "You can scroll up, too." He hadn't realized he could scroll down in the Save As box. He was quite embarrassed, and I was able to work freely for the rest of that day
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Genius101
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"You can scroll up, too"