Fun fact: caché means hidden in french. Maybe they were referring to the documentation... ?
Eolianne
@Eolianne
Best posts made by Eolianne
-
RE: Intersystems Caché -- Gateway to hell
Latest posts made by Eolianne
-
RE: Intersystems Caché -- Gateway to hell
Fun fact: caché means hidden in french. Maybe they were referring to the documentation... ?
-
RE: The nightmare stored procedure
Man! I have to run the nightmare stored procedure now... it takes about an hour. Just for a measly 3 page report...
somebody kill me.
-
The nightmare stored procedure<FONT face=Helv size=2>posted in Side Bar WTF
I encountered one of the typical WTF in the code I have to maintain here today. I work on a program that has been developed by about 10 different consultants, on 10 years, with absolutely no standards of documentation.
I had a message today from the client asking me why a total in a Crystal Reports report wasn't correct.
The report is pretty simple. It lists a serie of claims and shows the sums and grand totals at the end. So far, nothing really complicated. For those of you who are not familiar with Crystal Reports, it can produce all the summary fields you need easily.
I'm a little discouraged. The programmer who worked on this report didn't seem to want to search in Crystal Reports functionality. He decided to do everything in the stored procedure. The report is related to a table in the database, which is dropped and rebuilt by a stored procedure. A wonderful 595 lines stored procedure with 2 cursors, multiples calls for 6 differents SQL functions and a code monstrously unformatted. The programmer does all the sums and totals in the stored procedure and the table has fields for the summarys, with the same value for each row... I feel this will be a loooong day. *sigh*
</FONT> -
RE: Best error message ever
I once saw this message of my TV Screen while trying to get a signal from my cable company...
"Bryan said this wouldn't happen."
-
RE: The biggest WTF is the WTF software!!!
An idea would be to fix it. ; ) Here is a bunch of developers, and I'm sure some QA analyst, who could do a good job at finding and fixing the bugs, since it's an open source project no?
-
RE: User language
I have to work with users “afraid of their computers” everyday. I think that is the basic problem with every programmer/user conversation: we forget how it feels to be in front of a machine we don’t understand. It’s intimidating. Most of the time, the users will do little tasks that they are used to do and no more. When it bugs, they tend to panic, they get afraid that if they try to do anything else, they might make things worse. They want to make sure that we don’t consider them stupid for getting the bug in the first place (“what did I do wrong?!!”) . In a state of mind like that, they will be on the defensive, demanding and irritated. You have to talk to them to convince them that you know that they are not moron and that sometimes computers can be intimidating for somebody who don’t really know how it works. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
<o:p></o:p>
Also, when you asks questions, give examples of answer so they will we able to understand more what you are asking.<o:p></o:p>
<o:p></o:p>
For example:
<o:p></o:p>
“<o:p></o:p>
Thank you for your answer. I tried to reproduce the problem that you are facing in order to fix it but I will need more information, if you could be so kind. The occurrence of a problem can depend on a lot of factors (your type of computer, if you are using Internet Explorer or another program to go in the internet, etc.) and it is possible that that is the reason why I was not able to reproduce the problem yet. I would need you to answer a few questions for me so I can quickly fix the problem. If you don’t know the answer to one or more of these questions, please do not hesitate to contact me so I can help you find it. <o:p></o:p>
<o:p></o:p>
- What program are you using to go on the internet ? (Ex. Internet Explorer, Netscape, Opera, FireFox, etc. )<o:p></o:p>
- What were you trying to buy, in what quantity ?<o:p></o:p>
- What was the last page you were able to see that seemed correct to you? (What buttons were there on it, or can you give me some text that was on the page?)<o:p></o:p>
- Can you describe in the best way possible all the steps you followed to get to the error page? (Ex. Enter the payment information. Click on the button “send”. Get the message “The order was successfully sent.”. Click on “check-out”. The page appears.)<o:p></o:p>
- Can you give me the exact message you get on the error page? (If possible, select all the text with your mouse, click on Edit in the menu at the top of the screen, select “Copy”, go in the email you will send me, click where you want to paste the text with the right button of you mouse, select “Paste”. )<o:p></o:p>
<o:p></o:p>
Thank you for your time and if you have questions, please do not hesitate.<o:p></o:p>
<o:p></o:p>
“<o:p></o:p>
<o:p></o:p>
I hope this can help! <o:p></o:p>