@Daniel Beardsmore said:
I tried to suggest, obviously badly, that it’s going to be difficult to arrange for the ribbon’s contents to be intuitive to everyone. Some people will find it more logical, others will find it more confusing. In my experience, some people just never get it, others don’t complain and seem to get on with it fine.I think it's as simple as that you wrote IMO when you meant IME - you're not wrong that it's a hard problem to solve, and Blakey's not wrong that the ribbon is significantly more usable, to most people, than the previous structure. I'd even go as far as to say that the only advantage you might find with the old system is that you have already, slowly and painfully, learned where things are.
Where you're going completely wrong is to say that Word has no new features. There's little in Word which wasn't in Wordstar in terms of functionality, but it's become increasingly accessible and people - you know, those ordinary users - are in fact using more and more of it. Early versions of Word gave a graphical interface to word processing, but only to the core word-processing functions. Now, it's all (or almost all) far simpler to use. If you're high enough up the techie food-chain, you'll find it hard to point to differences between Word now and Word then - but you'll also find it hard to point to differences with Wordstar.