Where the hell did that time go?


  • Discourse touched me in a no-no place

    So I got a bug report for an old contract project. Spent 5 minutes figuring out what the fuck the bug report even meant, 5 minutes reproducing it in production (because it's long fallen off my test server) - turns out I forgot some input validation, 10 minutes finding where the hell the source code is,  5 minutes fixing the problem, and apparently 95 minutes writing an email about it. WTF

     

    Incidentally, why the hell do users ignore the fact that something they've been doing in a program is producing errors, and just report the end-result of those errors ("these things don't have thumbnails!", as opposed to "if I don't specify a picture in this field, it freaks out and gives me 20 pages of spew - and the thing doesn't have a thumbnail!"

    Hell, even if they don't manage to correlate the spew and not specifying a particular field, or indeed, the spew with 'this thing doesn't have a thumbnail!' it would be better.

     

    Oh, and for those of you who write specs: Make sure you don't do shit like this:

    1) Each listing will have a before and an after image.
    2) Each listing will have a thumbnail generated from the after image.
    .....
    1132) After images are not required at initial entry and may be added later.



  • @Weng said:

    and apparently 95 minutes writing an email about it. WTF
     

    Did you start writing it like "WTF is wrong with you people" adding a heap of detail about the problem and solution, then having second thoughts, refining it down  to something like "Fixed"? I know I do that all the time!

     



  • @Zemm said:

    Did you start writing it like "WTF is wrong with you people" adding a heap of detail about the problem and solution, then having second thoughts, refining it down  to something like "Fixed"? I know I do that all the time!

    He has the secretary from The Producers.


  • Discourse touched me in a no-no place

    @Zemm said:

    @Weng said:

    and apparently 95 minutes writing an email about it. WTF
     

    Did you start writing it like "WTF is wrong with you people" adding a heap of detail about the problem and solution, then having second thoughts, refining it down  to something like "Fixed"? I know I do that all the time!

     

    Actually, it went the other way - started at "Fixed" and ended up with "WTF is wrong with you people" and a buttload of detail.



  • Fucking hell, is there no way to delete posts made when drunk, or am I just too drunk to find it?



  • @Weng said:

    Incidentally, why the hell do users ignore the fact that something they've been doing in a program is producing errors, and just report the end-result of those errors ("these things don't have thumbnails!", as opposed to "if I don't specify a picture in this field, it freaks out and gives me 20 pages of spew - and the thing doesn't have a thumbnail!"

    You've been posting here long enough to know the answer to that - they've been trained to think of error messages as a random and unavoidable part of normal operation, and to get rid of them as soon as possible and continue working if they can.



  • @Scarlet Manuka said:

    You've been posting here long enough to know the answer to that - they've been trained to think of error messages as a random and unavoidable part of normal operation, and to get rid of them as soon as possible and continue working if they can.

    You are lucky that they try to work in your place.



  • @Weng said:

    @Zemm said:

    @Weng said:

    and apparently 95 minutes writing an email about it. WTF
     

    Did you start writing it like "WTF is wrong with you people" adding a heap of detail about the problem and solution, then having second thoughts, refining it down  to something like "Fixed"? I know I do that all the time!

     

    Actually, it went the other way - started at "Fixed" and ended up with "WTF is wrong with you people" and a buttload of detail.
     

    You know you're in trouble when after an hour of writing you realise you need a Visio diagram to fully explain yourself.

     


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