Email "Read Receipt" option obviously didn't work



  • I emailed our local authority last week to ask a question about planning permission for some work on our office building.



    Nearly a week later, I have their initial reply. Which was a letter in the post. To tell me they'd received the email...



  • Likely this is done in response to a legal requirement, which requires a mailed notification.  Sure it would be less expensive to reply by email; but I'm guessing that a physical mailing satisfies some requirement for notification.  Mailing and delivering a piece of paper often is legally interpreted as proof that the recipient was notified.   This is not a WTF in my opinion.  I'm sure they'd like to save some money by replying to email, but they have to follow the laws/regulations.



  • Sadly, I'm sure you're right! Damned governments and their targets/legal crap/backwards approaches*


    • = delete as applicable


  • @dogbrags said:

    Likely this is done in response to a legal requirement, which requires a mailed notification.  Sure it would be less expensive to reply by email; but I'm guessing that a physical mailing satisfies some requirement for notification.  Mailing and delivering a piece of paper often is legally interpreted as proof that the recipient was notified.   This is not a WTF in my opinion.  I'm sure they'd like to save some money by replying to email, but they have to follow the laws/regulations.

    If only it was possible to do both!



  • @dogbrags said:

    Likely this is done in response to a legal requirement, which requires a mailed notification.  Sure it would be less expensive to reply by email; but I'm guessing that a physical mailing satisfies some requirement for notification.  Mailing and delivering a piece of paper often is legally interpreted as proof that the recipient was notified.   This is not a WTF in my opinion.  I'm sure they'd like to save some money by replying to email, but they have to follow the laws/regulations.

    Dunno about the rest of the world, but here in the Netherlands a physical letter has the same legal status as an email or a fax for that matter. Unless you have to sign for it, since then the sender has proof that you received it.
    Seems perfectly reasonable to me...


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