HiSave / ICICI UK.



  •  Tried to do a simple transfer from my ICICI account today. Their web
    interface has always been absolutely awful, but now they've surpassed
    themselves and managed to put live a JSP page with a misspelt println
    statement which causes it not to compile!



    This is a federally insured British BANK owned by one of the biggest
    banks in India!!!!! Not like it's some obscure function, either- it's
    the "Transfer Funds" page! Call me traditional, but I would probably
    trap the exception rather than just dumping the stack trace!



    Anyway, I thought it was hilariously funny in a 1998 sort-of-way, and am
    glad my money is in such safe hands :)



    Error Message:



    JSPG0049E: /web/L001/corporate/jsp/iciciuk/ft/ICIUKExtPayPmtAdd.jsp
    failed to compile :

    JSPG0091E: An error occurred at line: 209 in the file:
    /web/L001/corporate/jsp/iciciuk/ft/ICIUKExtPayPmtAdd.jsp

    JSPG0093E: Generated servlet error from file:
    /web/L001/corporate/jsp/iciciuk/ft/ICIUKExtPayPmtAdd.jsp

    D:\WAS\AppServer\profiles\IBG3\temp\MLXDIRECTINT02Node02\ukretail3\UKRetail623EAR.ear\Retail623WAR.war\web\L001\corporate\jsp\iciciuk\ft_ICIUKExtPayPmtAdd.java:1689:

    cannot resolve symbol

    symbol  : method prinltn (java.lang.String)

    location: class java.io.PrintStream

                                            System.out.prinltn("JSP Consumer
    Code="+consumerCode);

                                                                              ^

    JSPG0091E: An error occurred at line: 211 in the file:
    /web/L001/corporate/jsp/iciciuk/ft/ICIUKExtPayPmtAdd.jsp

    JSPG0093E: Generated servlet error from file:
    /web/L001/corporate/jsp/iciciuk/ft/ICIUKExtPayPmtAdd.jsp

    D:\WAS\AppServer\profiles\IBG3\temp\MLXDIRECTINT02Node02\ukretail3\UKRetail623EAR.ear\Retail623WAR.war\web\L001\corporate\jsp\iciciuk\ft_ICIUKExtPayPmtAdd.java:1691:

    cannot resolve symbol

    symbol  : method prinltn (java.lang.String)

    location: class java.io.PrintStream

                                            System.out.prinltn("JSP PayeeAcctNo="+PayeeAcctNo);

                                                                              ^

    2 errors






  • Discourse touched me in a no-no place

    @eviltoy said:

    This is a federally insured British BANK owned by one of the biggest banks in India!!!!!
    I'm fairly certain that British banks are covered by the FSCS, not FDIC.



  • @eviltoy said:

    Tried to do a simple transfer from my ICICI account today.
    Yes, that does sound like an icky-icky account.



  • And they have two occurrences of the incorrect spelling; sadly, such issues are common with cut-and-patse coders.



  •  I would not keep my money at a bank with no quality assurance whatsoever. Since such an obvious bug goes unnoticed, programmers can obviously introduce any code they like.


  • Discourse touched me in a no-no place

    @ammoQ said:

    I would not keep my money at a bank with no quality assurance whatsoever. Since such an obvious bug goes unnoticed, programmers can obviously introduce any code they like.
    I probably spent 3 months, a few years back, with them before deciding that their ability to run a useful banking website was on a par with that of Santander today[1]. Nice to see nothing's changed.



    [1] My last run-in with Santander was with Abbey (another UK bank) when they were in the middle of being taken over. Ignoring their ability to send the correct paperwork out for opening a savings account, their website was literally (as in it didn't appear) unless you allowed DoubleClick.


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