Adobe Help denied!



  • Just upgraded to CS5 (Web Premium)

    Tried to access help:

    Who are those authorities etc? All I did was press F1! Let's try Google:

    That first link looks like it might contain some information...

    FAIL.

     



  •  Why didn't you try the 'Cached' option? FAIL.



  • @Cypher87 said:

    Why didn't you try the 'Cached' option?

     The firewall here blocks the Google cache. "Anonymizing Utilities" 

    *Sigh*

     



  • Um 'Beyond Ben', the second result from Google is the one you want anyway. It explains the issue and why it occurs (apparently the 'MacOS version is a "Preview" version')

    At least if you are only going to click the first Google result (and not utilise the 'cache' version of a page*) you should use the "I'm feeling lucky" option...

    * seriously is their anywhere Googlebot can't go? Need a login for help? Not Googlebot. Chicka got a boyfriend? Not for Googlebot...

    AMMENDMENT: Apparently the issue was fixed before you encountered it, so obviously Adobe just hates you.



  • @nat42 said:

    AMMENDMENT: Apparently the issue was fixed before you encountered it, so obviously Adobe just hates you.

    Funny thing I had used the help before and it worked, then I allowed an update then it errored as above. Adobe is obviously TRWTF.



  • @Cypher87 said:

    Why didn't you try the 'Cached' option? FAIL.

    That would have been my next course of action. But as you can see I posted that at 5:08PM (even though this forum's clock is an hour out) and I had to get going.



  •  So what you are saying is, you didn't have time to press 'Cached' but you did have time to post this on TDWTF?



  • I didn't have time to do both! :P


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