Credit card site menu wtf
-
Saw this on my credit card's account website.
Is it ironic to anyone else that "See fewer choices" is itself a menu choice? And, of course, it's listed right at the bottom, below "Shop at Amazon"...because that's more important for someone who doesn't like a lot of menu choices...
-
Let me guess, does the see fewer choices link simply remove the last two items off the list?
-
That is a bit odd. I can't envision any scenario where a user would want to click that.
-
@DAL1978 said:
Let me guess, does the see fewer choices link simply remove the last two items off the list?
No. It just removes the "See fewer choices" option.
-
@bstorer said:
@DAL1978 said:
Let me guess, does the see fewer choices link simply remove the last two items off the list?
No. It just removes the "See fewer choices" option.
It wouldn't add a "See more choices" option as well would it?
-
@bstorer said:
@DAL1978 said:
Let me guess, does the see fewer choices link simply remove the last two items off the list?
No. It just removes the "See fewer choices" option.
Replacing it with a "See more choices" option. Have to give the user a way to get the original menu back you know.
-
@shadowman said:
That is a bit odd. I can't envision any scenario where a user would want to click that.
By itself, no. But if this is the credit card site I think it is, you only get there after you see a menu with few useful (to me) choices and a "more choices" option and click on the latter. It's good usability practice, IMO, to provide a way to go back to the way it was, in this case from "more" to "fewer".
-
@DAL1978 said:
Let me guess, does the see fewer choices link simply remove the last two items off the list?
If anyone really cares, it's the Chase-powered Amazon.com CC (also ironic is the fact that I was scanning this menu originally looking for a way to cancel the card; there doesn't seem to be an option for it. I'll have to enter phone service hell to accomplish that task).
Clicking "See fewer choices" does this:
