Why do people do this?
Me: Hey, SME. Do you have a sec? Got a question about a problem I'm having.
SME: I can talk in about an hour.
Me: Sure thing. Just call me when you're back. I'll let you know if I fixed it in the meantime.
[15 minutes later]
Me: Hey, SME. Nevermind about the problem. I've figured it out.
SME: Oh, what was the problem?
Me: [just gives a brief description of the problem and explains how I fixed it]
SME: Oh yeah, you just have to do [same exact thing I just said did].
Me: Yep, that's what I did.
SME: I'll talk you through it when I get back.
Me: No, I already did it.
SME: Remember to do [other thing I also said I already did]
Me: Yes, I did that. Like I said, the matter is resolved.
SME: When I get back, we can figure this out together.
Me: There's nothing left to do. It's done.
SME: Actually, this sounds like an important matter. Let me take this lunch to go and I'll come back and walk you through it.
Me: Not necessary! It's no longer a problem! Your assistance is no longer needed!
[10 minutes later]
SME: Hey, I'm back at my desk. Wanna show me the problem?
For some reason this sort of conversation has happened with different people over the past few years.
Isn't that Captain Hook's lackey?
I think so, yes.
maybe @The_Quiet_One should be talking to a Subject Matter Expert instead of a pirate?
@The_Quiet_One Sony Music Entertainment?