Asus FAQ for Dummies



  • Asus is obviously trying to prevent even the My-cupholder-has-broken-off or Where-is-the-Any-key customers from contacting support.

    This is a live one:

    Question:
    Why will I not be able to wake the system from lan if I unplg the power cord after shut down?

    Answer:
    This is normal, as system will not be able to remember the lan setting of its previous state before power is unplugged. (since there is no power to allow system to remember the setting)


     



  • It's a WTF that they put such a simple question on there, but it's also a WTF because someone can simply reset settings by pulling the plug.



  • Don't most BIOSes keep this setting in non-volatile memory, or battery-backed memory?  Then it's a legitimate question, if it's different from the computers you're used to.

     



  • since there is no power to allow system to remember the setting

    I think they're talking about a case where the computer is unplugged, and STAYS unplugged.



  • Something i dont like about that website that i find on many other sites.

    Its making the back button link on the page go to 'javascript:onclick:history.go(-1)' 

    Its most annoying, i think, when you navigate to the page from a search engine. I think the back button at the least should go to the index page. Just seems like a lazy way to do navigation.



  • @plazmo said:

    Something i dont like about that website that i find on many other sites.

    Its making the back button link on the page go to 'javascript:onclick:history.go(-1)' 

    Its most annoying, i think, when you navigate to the page from a search engine. I think the back button at the least should go to the index page. Just seems like a lazy way to do navigation.


    Seconded!



  • I think the WTF is:  with the power cord unplugged on a wall-powered PC, there is no 5 volt standby power, which is almost always what the LAN card lives off.

     With the LAN card powered down, the PC is unlikely to notice a wake-up packet.

     


     



  • @PSWorx said:

    @plazmo said:

    Something i dont like about that website that i find on many other sites.

    Its making the back button link on the page go to 'javascript:onclick:history.go(-1)' 

    Its most annoying, i think, when you navigate to the page from a search engine. I think the back button at the least should go to the index page. Just seems like a lazy way to do navigation.


    Seconded!

    I don't know about this one.  The back button is supposed to take you to where you were previously and that is history -1.  Pressing a button that will instead take you to the index page of the site is not taking you "back" but rather moving you "forward".

    I think the problem here is not the history -1 but rather providing a link to something the user will already have in a standard place anyway.  If you want a link to the index say so, instead of saying "back" say "index".

    Aside from that I can see one place that using history -1 would be helpful as a link on the page.  Think about search results and paged result sets.  Bottom of the page you would have "back 1 2 3 4 next", clicking on a number takes you to that page. clicking next takes you to the appropriate page.  All these process the result set again before displaying.  The "back" option can be a forward link causing a process of the page again, or it can be a history -1 thing that simply pulls it from your cache.   Of course if you have your page set to NOCACHE or the user sets caching off on their browser tis doesn't help so why not just process the page anyway.



  • @KattMan said:

    I don't know about this one.  The back button is supposed to take you to where you were previously and that is history -1.  Pressing a button that will instead take you to the index page of the site is not taking you "back" but rather moving you "forward".

     On a browser yes, but on a website link the meaning of a "Back" button is different. For example, if I'm googling for information about a greek god or something, I might get a page about Zeus. If I saw a "Back" button on the page, I'd expect it to take me to something like a list of other gods I could get information about, not back to the google page.



  • I must be missing something: How can a LAN wakeup call be received by a computer that is unplugged?  And why, in that case, would the state of the volatile memory in the LAN card matter?

    I've never used a computer that would turn on, even for the power switch, much less the NIC, if the computer was unplugged (and not on a battery - which, if it were, would render the NIC question immaterial).



  • @KattMan said:

    Aside from that I can see one place that using history -1 would be helpful as a link on the page.  Think about search results and paged result sets.  Bottom of the page you would have "back 1 2 3 4 next", clicking on a number takes you to that page. clicking next takes you to the appropriate page.  All these process the result set again before displaying.  The "back" option can be a forward link causing a process of the page again, or it can be a history -1 thing that simply pulls it from your cache.   Of course if you have your page set to NOCACHE or the user sets caching off on their browser tis doesn't help so why not just process the page anyway.

    As someone who some times browses search engine results or forum topics or any other kinds of pages you have to browse by number backwards, I find that extremely irritiating. You have a "next" link that takes you to the page one number ahead. So I as the user would expect that the "back" link does the opposite - taking you one page back, and not to the page you came from. I agree, this is maybe not so much a problem for search engines, but consider a forum: Someone posted a link to the second page of the topic. It turns out interesting but I'd like to read the start of the topic too again, so I click on the "back" link - only to land at the post with the link again. Useless.

    I agree, the caching advantage sounds tempting, but what prevents you from simply adding chache headers to the output of your script and check incoming requests for If-None-Match and
    If-Modified-Since headers before doing the hard work? You get the same efficiency win at the costs of maybe a couple more bytes over the wire.

     



  • OK, I misunderstood the question.

    Is it:

    Why will I not be able to wake the system from lan if I unplug the power cord after shut down and leave it unplugged?

    or:

    Why will I not be able to wake the system from lan if I unplug the power cord after shut down, even after I plug the power cord back in?

    I assumed the latter.  I thought it was like:

    Q.  Why does the clock reset to January 1, 1970 if I unplug the power cord after shutdown?

    A.  This is normal, the system does not have a battery backup for the clock.

     



  • @Gyske said:

    Asus is obviously trying to prevent even the My-cupholder-has-broken-off or Where-is-the-Any-key customers from contacting support.

    This is a live one:

    Question:
    Why will I not be able to wake the system from lan if I unplg the power cord after shut down?

    Answer:
    This is normal, as system will not be able to remember the lan setting of its previous state before power is unplugged. (since there is no power to allow system to remember the setting)


     

    Haha sounds like Ass-us.

    Do you shop at Asses are us? I do. I'm sitting on a new bum bumb as we speak



  • @Devi said:

    @KattMan said:

    I don't know about this one.  The back button is supposed to take you to where you were previously and that is history -1.  Pressing a button that will instead take you to the index page of the site is not taking you "back" but rather moving you "forward".

     On a browser yes, but on a website link the meaning of a "Back" button is different. For example, if I'm googling for information about a greek god or something, I might get a page about Zeus. If I saw a "Back" button on the page, I'd expect it to take me to something like a list of other gods I could get information about, not back to the google page.

     

    You're looking for the up one level button



  • @Gyske said:

    Asus is obviously trying to prevent even the My-cupholder-has-broken-off or Where-is-the-Any-key customers from contacting support.

    This is a live one:

    Question:
    Why will I not be able to wake the system from lan if I unplg the power cord after shut down?

    Answer:
    This is normal, as system will not be able to remember the lan setting of its previous state before power is unplugged. (since there is no power to allow system to remember the setting)

    It's kind of hard to believe that someone would even ask whether a system would "wake up" when its power cord is unplugged.
     



  • @clevershark said:

    It's kind of hard to believe that someone would even ask whether a system would "wake up" when its power cord is unplugged.

     

    You NEVER know end-users. They can ask for anything bizarre.  



  • @H3SO5 said:

    @clevershark said:

    It's kind of hard to believe that someone would even ask whether a system would "wake up" when its power cord is unplugged.

     

    You NEVER know end-users. They can ask for anything bizarre.  

    <font face="arial" size="-1"> On two occasions I have been asked, "Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?" I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. (Charles Babbage)</font>
     



  • @clevershark said:

    It's kind of hard to believe that someone would even ask whether a system would "wake up" when its power cord is unplugged.

    OK everyone, it's time to play "spot the guy that's never been in a support role"!

    Anyone who's worked support for the unwashed masses knows that the above is not just possible - it's outright inevitable. 

     



  • @clevershark said:

    It's kind of hard to believe that someone would even ask whether a system would "wake up" when its power cord is unplugged.
     

    [link]http://www29.compaq.com/falco/detail.asp?FAQnum=FAQ2859[/link]



  • The term "any key" does not refer to a particular key on the keyboard. It simply means to strike any one of the keys on your keyboard or handheld screen.

    I keep pressing Shift but nothing happens.

     



  • I hope asus does not do laptop bioses.


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