GoDaddy blocks their own accounts as spam



  • Apparently if you don't use an SMTP account, just set the from and reply-to, GoDaddy sends PHP mail() using the FTP account username with their relay domain.

    Well, their spam server decided, after a while, to add it to the spam senders one day, completely shutting down the email form I made.

    Yay!

    So, I'm going to have to figure out how to setup an email for the GoDaddy account, and use that.

    If that doesn't work, does anyone have any other suggestions?



  • @xaade I assume you're aware of the basic criteria most filters use to determine if an email is spam?

    Stuff like:

    • Include a link and/or instructions to unsubscribe (even if it's a one-off mailing, or something people really should get while they have an account)
    • Ensure you aren't using too many keywords that might trip a filter (sex, bank account, Nigeria, etc.)
    • Use a non-spammy subject (avoid terms like, "You may be a winner!" or "We have amazing deals!")
    • Make sure you use correct spelling and grammar

    And if you must do some of the things above, I believe there are ways to try to register your domain with a spam filter whitelist, where they can assess your site/domain and ensure it is legit. I am unfamiliar with this part, though, and I think it costs money. I think one of the things that you may need to check on is if your domain is widely unknown, due to the age of your site or whatever, it doesn't help things spam-filter wise. Over time, "reputation" will go up, lowering the risk that you'll be marked a false positive.


  • Impossible Mission - B


  • sockdevs



  • @The_Quiet_One I think I found something that said that the Return-To had to be the same domain as the website, or GoDaddy would block the email.



  • @xaade said in GoDaddy blocks their own accounts as spam:

    PHP

    Seriously though, I would use something like mandrill to send out your email. They used to be free, but I believe when they stopped being free a bunch of other services popped up.

    Looks like they're recommending sparkpost - you get 100k emails per month for free.



  • @The_Quiet_One said in GoDaddy blocks their own accounts as spam:

    @xaade I assume you're aware of the basic criteria most filters use to determine if an email is spam?

    Stuff like:

    • Include a link and/or instructions to unsubscribe (even if it's a one-off mailing, or something people really should get while they have an account)
    • Ensure you aren't using too many keywords that might trip a filter (sex, bank account, Nigeria, etc.)
    • Use a non-spammy subject (avoid terms like, "You may be a winner!" or "We have amazing deals!")
    • Make sure you use correct spelling and grammar

    And if you must do some of the things above, I believe there are ways to try to register your domain with a spam filter whitelist, where they can assess your site/domain and ensure it is legit. I am unfamiliar with this part, though, and I think it costs money. I think one of the things that you may need to check on is if your domain is widely unknown, due to the age of your site or whatever, it doesn't help things spam-filter wise. Over time, "reputation" will go up, lowering the risk that you'll be marked a false positive.

    I'm not even to the point where I'm being blocked by the recipient.

    GoDaddy is blocking the SENDING of the email.



  • @xaade said in GoDaddy blocks their own accounts as spam:

    I'm not even to the point where I'm being blocked by the recipient.

    GoDaddy is blocking the SENDING of the email.

    My thoughts may still be relevant, though. GoDaddy might be blocking the sending of the email for the same reasons a recipient may have it blocked. The reply-to being the in the same domain is definitely a possibility, too.



  • @dangeRuss said in GoDaddy blocks their own accounts as spam:

    @xaade said in GoDaddy blocks their own accounts as spam:

    PHP

    Seriously though, I would use something like mandrill to send out your email. They used to be free, but I believe when they stopped being free a bunch of other services popped up.

    Looks like they're recommending sparkpost - you get 100k emails per month for free.

    I may have to switch to using SMTP

    The problem is that the SMTP examples all use a library.

    I checked on how to install the library, and it suggests using another thing (composer) but no one links to or gives instructions for that.

    sigh



  • @The_Quiet_One said in GoDaddy blocks their own accounts as spam:

    @xaade said in GoDaddy blocks their own accounts as spam:

    I'm not even to the point where I'm being blocked by the recipient.

    GoDaddy is blocking the SENDING of the email.

    My thoughts may still be relevant, though. GoDaddy might be blocking the sending of the email for the same reasons a recipient may have it blocked. The reply-to being the in the same domain is definitely a possibility, too.

    I created an email on the account using the same domain.

    I changed the return-path to use that email.

    We will see if that fixes it.



  • @xaade said in GoDaddy blocks their own accounts as spam:

    @The_Quiet_One said in GoDaddy blocks their own accounts as spam:

    @xaade said in GoDaddy blocks their own accounts as spam:

    I'm not even to the point where I'm being blocked by the recipient.

    GoDaddy is blocking the SENDING of the email.

    My thoughts may still be relevant, though. GoDaddy might be blocking the sending of the email for the same reasons a recipient may have it blocked. The reply-to being the in the same domain is definitely a possibility, too.

    I created an email on the account using the same domain.

    I changed the return-path to use that email.

    We will see if that fixes it.

    @xaade said in GoDaddy blocks their own accounts as spam:

    @The_Quiet_One said in GoDaddy blocks their own accounts as spam:

    @xaade said in GoDaddy blocks their own accounts as spam:

    I'm not even to the point where I'm being blocked by the recipient.

    GoDaddy is blocking the SENDING of the email.

    My thoughts may still be relevant, though. GoDaddy might be blocking the sending of the email for the same reasons a recipient may have it blocked. The reply-to being the in the same domain is definitely a possibility, too.

    I created an email on the account using the same domain.

    I changed the return-path to use that email.

    We will see if that fixes it.

    And.... nope...

    Dammit GoDaddy. Help me fix your shit.



  • @xaade said in GoDaddy blocks their own accounts as spam:

    I may have to switch to using SMTP

    The problem is that the SMTP examples all use a library.

    I checked on how to install the library, and it suggests using another thing (composer) but no one links to or gives instructions for that.

    sigh

    That is not what I suggested AT ALL. SMTP is :doing_it_wrong: .

    Looks like they have a php module



  • Are you also setting the envelope sender header (which is not the same as the 'from:' header)? That's caused me problems in the past.

    If you're on linux and php's mail() command is invoking sendmail then you could set this by adding "-f example.com" as the fifth parameter to the mail() command. That will only work if sendmail is configured to allow it.


  • Winner of the 2016 Presidential Election

    This post is deleted!


  • @japonicus so, -f then the domain? Not a full email address?



  • @dangeRuss said in GoDaddy blocks their own accounts as spam:

    @xaade said in GoDaddy blocks their own accounts as spam:

    I may have to switch to using SMTP

    The problem is that the SMTP examples all use a library.

    I checked on how to install the library, and it suggests using another thing (composer) but no one links to or gives instructions for that.

    sigh

    That is not what I suggested AT ALL. SMTP is :doing_it_wrong: .

    Looks like they have a php module

    That looks even more confusing...

    :(

    I'm supposing it's just using a protocol to send data to sparkpost, and then they send the email for you?



  • @xaade sorry, that should have been me@example.com



  • @xaade said in GoDaddy blocks their own accounts as spam:

    Help me fix your shit.

    I hate to suggest it, since I know the hell you'd be in for, but I'm hoping they didn't just add your whole account or domain into some kind of blacklist, which would mean you'd have to talk to tech support to remedy the issue. I'd keep that in your back pocket just in case the less painful means to resolve it don't work.



  • @The_Quiet_One

    It's most likely the case.

    GoDaddy's OWN EMAILING SERVER is blocking [DefaultFtpUser]@[GoDaddyServerRelayDomain] as spam. Meaning their account is blocked by their relay server. :wtf:

    The tech support said that they could see the outbound emails, and they could see their own server dropping them. :face_palm:

    It was working up to a few days ago. Then suddenly stopped working.

    Now, I tried setting the From/ReplyTo using an email on their server created under the website domain, but it appears that the email is still regarded as from the above account.

    That's why a lot of people switched to SMTP and used a gmail account instead.



  • @xaade said in GoDaddy blocks their own accounts as spam:

    That's why a lot of people switched to SMTP and used a gmail account instead.

    If that's an option for you then use it. Far easier than traversing GoDaddy's tech support labyrinth. Provided that you're not a spammer (in the true sense) then the gmail relay will accept your mails and no ISP in their right mind will blacklist google.



  • @japonicus said in GoDaddy blocks their own accounts as spam:

    Far easier than traversing GoDaddy's tech support labyrinth.

    To be fair, it's more a sucking quicksand bog than a labyrinth.


  • sockdevs

    @flabdablet said in GoDaddy blocks their own accounts as spam:

    @japonicus said in GoDaddy blocks their own accounts as spam:

    Far easier than traversing GoDaddy's tech support labyrinth.

    To be fair, it's more a sucking quicksand bog than a labyrinth.

    to be fair it's actually more of the bastard child of a labyrinth and a quicksand bog that was abandoned at birth and raised by dire wolves.



  • @accalia Hey.... my ancestors were raised by dire wolves!



  • @accalia To be fair, is there any tech-support that isn't like that?


  • sockdevs

    @remi said in GoDaddy blocks their own accounts as spam:

    @accalia To be fair, is there any tech-support that isn't like that?

    hmm....... no. there are ones that are MUCH worse



  • Fuck you GoDaddy

    Damn tech support is helpless to configure their spam to not block their own FUCKING ACCOUNTS....



  • Even this gets blocked.

    <?php header('Content-Type:text/html; charset=UTF-8');
    	// global result array. This will report results to the calling page.
    		$message = "yes";
                    $to = "a.test.gmail.account@gmail.com";
    		
    		$subject = "subject";
    		
    		$headers  = "From: a.test.gmail.account@gmail.com\r\n"; 
    		$headers .= "Reply-To: a.test.gmail.account@gmail.com\r\n"; 
    		$headers .= "MIME-Version: 1.0\r\n"; 
    		$headers .= "Content-Type: text/plain; charset=utf-8\r\n"; 
    		if(mail($to, $subject, $message, $headers))
    		{
    			echo "success!";
    		}
    		else
    		{
    			echo "failed!";
    		}
    	
    ?>
    

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