Abuse? Hah! We don't care what our customers get up to...
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Fscking idiot ISPs.... Hopefully self explanatory:
From: Me To: support@ecatel.info Date: Thu, 2 Jul 2015 09:38:15 +0100 Subject: Re: [#949135] Abuse: Attempted scanning for vulnerabilities from your user [93.174.93.146] On Thu, Jul 2, 2015 at 9:17 AM, <abuse@ecatel.net> wrote: > Hello, > > Thank you for contacting abuse@ecatel.net > > Please be aware Ecatel is an Internet Service Provider, providing internet > access and bandwidth by means of dedicated servers.. > > We are not a hosting provider and, we do not control the servers of our > customers. > > All dedicated servers are UNMANAGED, therefore the content on each server > is > not under our control. > > Ecatel does not offer any domain registration and/or hosting services. > > To open a ticket, please use the Notice & Takedown form which is located > on > our website at: > > http://www.ecatel.net/ntd.php > > Thank you! > > Ecatel abuse department. > > Then please change the whois record for your netblock(s) to provide an abuse email contact that *can *actually deal with network abuse from your downstream customers. Time consuming forms that give the impression that nothing will be done anyway are not an acceptable form of requiring abuse reports. Imagine if every network provider started doing that with their own unique method of reporting. === % This is the RIPE Database query service. % The objects are in RPSL format. % % The RIPE Database is subject to Terms and Conditions. % See http://www.ripe.net/db/support/db-terms-conditions.pdf % Note: this output has been filtered. % To receive output for a database update, use the "-B" flag. % Information related to '93.174.93.0 - 93.174.93.255' % Abuse contact for '93.174.93.0 - 93.174.93.255' is 'abuse@ecatel.net' inetnum: 93.174.93.0 - 93.174.93.255 netname: NL-ECATEL descr: ECATEL LTD descr: Dedicated servers descr: http://www.ecatel.net/ country: NL admin-c: EL25-RIPE tech-c: EL25-RIPE status: ASSIGNED PA mnt-by: ECATEL-MNT mnt-lower: ECATEL-MNT mnt-routes: ECATEL-MNT created: 2008-06-29T21:36:16Z last-modified: 2009-08-12T21:40:51Z source: RIPE # Filtered role: Ecatel LTD address: P.O.Box 19533 address: 2521 CA The Hague address: Netherlands abuse-mailbox: abuse@ecatel.info remarks: ---------------------------------------------------- remarks: ECATEL LTD *remarks: Dedicated and Co-location hosting services* remarks: ---------------------------------------------------- *remarks: for abuse complaints : abuse@ecatel.info <abuse@ecatel.info>* remarks: for any other questions : info@ecatel.info remarks: ---------------------------------------------------- admin-c: EL25-RIPE tech-c: EL25-RIPE nic-hdl: EL25-RIPE mnt-by: ECATEL-MNT created: 2006-07-14T17:18:00Z last-modified: 2013-02-01T00:20:54Z source: RIPE # Filtered % Information related to '93.174.88.0/21AS29073' route: 93.174.88.0/21 descr: AS29073, Route object origin: AS29073 mnt-by: ECATEL-MNT created: 2008-06-20T15:33:47Z last-modified: 2008-06-20T15:33:47Z source: RIPE # Filtered % This query was served by the RIPE Database Query Service version 1.79.2 (DB-2) === And just because you don't "control the servers of your customers" does not mean you don't control their connection to allow them to abuse others on the internet. -- PJH
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Please forward this cluebat to your customer not before cutting them off.
