Screwed-up Sounding Solutions; aka Freakin' Fixes

redwizard

Continuing the discussion from We're so full of shit jokes now.:

I THINK IT'S WORKING.

TDWTF: Communicating, despite Discourse, since 2014.

So this for some strange reason I can't fathon reminded me of a messed up way I fixed a cash register over the phone many years ago. Worthy of its own topic, so share your stories here too. Your entertainment mileage may vary. ;-)

Customer: "Nothing works, not even a reset! Tried all that."
Me: "Ok, who was using the register right up to when everything locked up?"
Customer: "So-and-so."
Me: "Put them on the phone."
So-and-so: "Yes?"
Me: "So tell me exactly what you were doing up to when the register stopped working."
So-and-so: "Well, this morning my cat woke me up..."
Me: "Stop right there. Start from the last transaction you were doing on the register when it locked up." :rollseyes:
So-and-so: "Oh, right. Well, I rang up a burger, fries, and it wouldn't take the coke."
Me: "So Fries was the last thing the register registered (please excuse the pun)?"
So-and-so: "Yes."
Me: "Good. Put the owner back on the line."
Customer: "Yes?"
Me: "Take a screwdriver and use it to pop off the fries key."
Customer: "WHAT?!?"
Me: "You heard me. Try it."
Moment later, hear a snap sound.
Customer: "Hey, it works!"
Me: "We can send you a replacement key overnight."
Customer: "No rush, I'll use one of the blank ones. Thanks a million!"
Me: "Any time."

I know freaking out the customer right before fixing their problem is probably Doing It Wrong™, but it was so much fun!