My car's 22 year warranty is about to expire!



  • Here I am sitting at my desk peacefully working away and my phone rings with some unknown number I've never seen before. I go to answer it and I get this message telling me my car's warranty is about to expire and I need to answer immediately to extend it, this is my last chance!

    Wow, and here I thought the 3 year warranty on my 1986 Pontiac Fiero expired in like 1989. I wasn't aware that Pontiac had warranties back then that would go all the way to 2008.

    So just for the fun of it, I press "1" to talk to someone that can assist me with my new warranty! Some girl answers and I inform her that I'd like to extend my warranty on my 86 Fiero. Her answer: "What's a fiero?" So I explain to her, it has 2 doors, an engine, 4 wheels, a steering wheel and is commonly referred to as a car. I then asked her if she'd like to extend my warranty of my 22 year old car?

    Oddly enough, she only asked if I'd like to be taken off their calling list. I'm not sure why she didn't want to extend my warranty...



  • A Fiero?  Ewww.. 



  •  @morbiuswilters said:

    A Fiero?  Ewww.. 

    What's wrong with a fiero?



  • @Kermos said:


     So I explain to her, it has 2 doors, an engine, 4 wheels, a steering wheel and

     

     

    and it is great at burning up: http://en.wikipedia.org/wiki/Pontiac_Fiero#Engine_fire_reputation

    An old friend of mine had his burn up (And he did take care of it and ensured the oil was always at the correct levels...)

    We were in high school at the time, and the thing that struck me was how often people would think it was a  Ferrari - usually girls made the mistake, and he was not too quick to correct them.  



  • So are fords. Matter of fact, more fords have been recalled due to fire issues than fieros were ever produced. http://fordfires.com/

    The fiero issues actually only affected one model year and only the 4 cylinder model at that. There was no V6 version in 1984. Major WTF to even put a 4 cylinder engine into that car in the first place...




  • @Kermos said:

    Oddly enough, she only asked if I'd like to be taken off their calling list. I'm not sure why she didn't want to extend my warranty...

    Oh, that's just National Auto Warrantee Services, Inc. They're pretty notorious scam artists, and around here they call everyone, usually at least five times a week, even the people who already bought into the scam. Since they always start off with a recorded message about how your warrantee is about to expire, the calls are so cheap for them to make that there's no incentive to actually manage their call list.

    I usually get a couple of calls a day. I live in an urban area with acceptable public transportation, and thus have never owned a car. It doesn't stop them from calling the phone number I've had for 5 years and telling me that my warrantee is about to expire, though. I've asked to be removed 4 times now, to no avail. (If you speak to a live person, they hang up on you the minute it becomes clear that you aren't going to buy. I only know the name of the company because I insisted on asking "who I should make the check out to" after the first two failures to be removed...)



  • TRWTF is that the 1988 model (last year it was produced) had oddball parts that only applied to that year.



  • @kswanton said:

    @Kermos said:

     So I explain to her, it has 2 doors, an engine, 4 wheels, a steering wheel and

     

    and it is great at burning up: http://en.wikipedia.org/wiki/Pontiac_Fiero#Engine_fire_reputation

    An old friend of mine had his burn up (And he did take care of it and ensured the oil was always at the correct levels...)

    We were in high school at the time, and the thing that struck me was how often people would think it was a  Ferrari - usually girls made the mistake, and he was not too quick to correct them.  

    Hey, it makes sense ... "Fiero" is Spanish for "fierce" ... appropiate behavior for a fierce car! But I think it would be the Ford Pinto who tops off on that infamy list of flaming cars!



  • @kswanton said:

    We were in high school at the time, and the thing that struck me was how often people would think it was a  Ferrari - usually girls made the mistake, and he was not too quick to correct them.

    The great thing here is that you know they're already complete morons for thinking some loser in high school had a Ferrari.  Must've been like shooting skanks in a barrel. 



  •  Was the number 1-304-324-8040? I've gotten 2-3 calls from them offering home insurance, home satellite installation, etc

     100% scam, according to Google.



  • @KNY said:

     Was the number 1-304-324-8040? I've gotten 2-3 calls from them offering home insurance, home satellite installation, etc

     100% scam, according to Google.

     

    Yup, that's them!



  • @KNY said:

     Was the number 1-304-324-8040? I've gotten 2-3 calls from them offering home insurance, home satellite installation, etc

     100% scam, according to Google.

    My wife and I have both gotten calls from these guys, but from various numbers around the country, one of which was listed as a house in BFE, New Mexico.

    Only reguarding car warranties, however.



  • There was a teacher at my school in the early nineties named Mr. Fiero who drove a red Fiero. I'm not sure if it impressed the ladies, but it was easy to spot him around town since one headlight never went down.



  • I got a similar WTF call from Ford once, along these lines.

    "Hello, . Our records indicate that your is due for service at." etc. I don't remember the wording, but the point is they played this automated message telling me it's probably time for a tune-up, but neglected to fill in the variables.



  • TRWTF? I thought the subject was about his CAT's warranty. Much more interesting, if y'ask me. 



  • I regularly get this same call on my work line.  It's been getting really annoying as it happens a couple times a week.  Sometimes it is about car warranties and sometimes it is about lowering the interest rate on my credit card.  All they want is your personal information.  I don't know how these guys haven't been arrested yet... 



  • I get these guys, and the guys who tell me that my credit card debt is out of control. When I ask them to help me find out where I can find this credit card carrying a debt, they get very flustered and insist it was a mistake.

    Of course, every time they call, the automatic message insists that this is my last call(and I should press 1 if I want to be taken off the list. If it's really my last chance, why do I need to be taken off the list?)



  • @SuperousOxide said:

    I get these guys, and the guys who tell me that my credit card debt is out of control. When I ask them to help me find out where I can find this credit card carrying a debt, they get very flustered and insist it was a mistake. Of course, every time they call, the automatic message insists that this is my last call(and I should press 1 if I want to be taken off the list. If it's really my last chance, why do I need to be taken off the list?)
    I've found some ingenious ways to deal with cold calls:

    - I was once offered cable TV. I replied that I don't even own a TV, which ended the call pretty fast. (Same thing happened when offered SKY.)

    - Credit cards. I answer that I'm in the "Buro de Credito", basically synonymous with "I'm in delinquent status!" so they just don't bother.

    - "Wrong phone" callers. My phone number was assigned previously to at least 2 other people before me, but telemarketers seem to still have 'em on list. Every single call I've gotten searching for these guys are from telemarketers; so when someone asks for them, I simply say "He doesn't live here" and hang up.

    - Car insurance: Um... I don't have a car. Quick and easy.

    - Life insurance: Ah, good! Just be quick, I gotta go to my chemo in half an hour.



  • Alot of people are confusing Dealer Services or National Auto Warranty Services with other companies. They do NOT dial outbound to their customers. The best way to figure out who is calling you is to do something like this:

    1. Answer the call nicely and sound interested
    2. Play along with the rep, the first person you speak to is probably just screening calls so you may have to agree to speak with specialist or a sales person.
    3. Go through the sales pitch and tell them you need to call them back with your credit card
    4. Get their callback number and post it here. I'll check back every so often. I can look to see who the phone number belongs to and also verify it with the utility company.



  • @Jim_Vandiver said:

    Alot of people are confusing Dealer Services or National Auto Warranty Services with other companies. They do NOT dial outbound to their customers. The best way to figure out who is calling you is to do something like this:

    1. Answer the call nicely and sound interested
    2. Play along with the rep, the first person you speak to is probably just screening calls so you may have to agree to speak with specialist or a sales person.
    3. Go through the sales pitch and tell them you need to call them back with your credit card
    4. Get their callback number and post it here. I'll check back every so often. I can look to see who the phone number belongs to and also verify it with the utility company.

     

    Alright... WTF are you talking about??

    You do realize everyone here is talking about scam artists and telemarketers right?



  • Yes, I do realize that.

     People are confusing this warranty company with being scammers and telemarketers when they are not.



  • @Jim_Vandiver said:

     People are confusing this warranty company with being scammers and telemarketers when they are not.
     

    Yes they are. They are making an unsolicited call. That is telemarketing.

    Just because you don't understand what a telemarketer or a scammer is, doesn't mean you should try to defend them, and it certainly doesn't mean you should post barely intelligible gibberish on the forum.



  • What part of "they do NOT dial outbound to their customers" do you not understand? This company is taking the full force of all the negativity about warranty companies when they don't even make the calls in the first place.



  • @MasterPlanSoftware said:

    @Jim_Vandiver said:

     People are confusing this warranty company with being scammers and telemarketers when they are not.
     

    Yes they are. They are making an unsolicited call. That is telemarketing.

    Just because you don't understand what a telemarketer or a scammer is, doesn't mean you should try to defend them, and it certainly doesn't mean you should post barely intelligible gibberish on the forum.

    I don't know about you, but what I understood is that he's asking for their callback numbers (the scammer/telemarketer ones) so they can be accordingly punished. That is, collect all these damn scammer phone #s and report 'em!

    The companies he's mentioning are not doing the calls, but they're getting bad PR because of the scammers.



  • @danixdefcon5 said:

    I don't know about you, but what I understood is that he's asking for their callback numbers (the scammer/telemarketer ones) so they can be accordingly punished. That is, collect all these damn scammer phone #s and report 'em!
     

    I know what he is saying. I don't believe him at all.

    @danixdefcon5 said:

    The companies he's mentioning are not doing the calls, but they're getting bad PR because of the scammers.

    He should start with this number: (212)937-8575



  •  It was probably somebody from a scam company called "Dealer Services"  When I bought my new car, I started getting junkmail from them almost 3 months later, telling me that my warranty was about to expire, even though I still had 33 months left on the factory one.



  • @Jim_Vandiver said:

    Alot of people are confusing Dealer Services or National Auto Warranty Services with other companies. They do NOT dial outbound to their customers. The best way to figure out who is calling you is to do something like this:

    If you google these names, the whole first page is full of complaints and warnings. If they are legit, they need to do a lot better job of damage control than just paying people to join forums and defend them.



  • This comment is in response to the one from Jim Vandiver.

    You are a liar and a shill for National Auto Warranty Services located in Wentzville, MO. We have seen your numerous posts all over the internet and we are on to your lies on behalf of the scumbags at National Auto Warranty Services.

    (Note: to everyone: the following refer only to the company National Auto Warranty Services located in Wentzville, Missouri. There are many other companies with a similar name that may be legitimate.)

    This company is one of the biggest auto warranty scammers and crooks in the country. There is no way they are legitimate in any sense of the word.

    Want proof? View this link, a press release from the Attorney General of Missouri:
    http://ago.mo.gov/newsreleases/2008/030608.htm

    They are currently being sued by Missouri for fraud and numerous violations of the state's "No Call Law."
    In addition, they are part of a national crackdown on telemarketing fraud from the Federal Trade Commission. This press release clearly shows they were involved in both the state and a federal action:
    http://ago.mo.gov/newsreleases/2008/National_crackdown_on_telemarketing_fraud_includes_three_cases_filed_by_Nixon/

    You can lookup this company's listing at the Missouri Secretary of State website. Be sure to click on the "Filed Documents" link at the top of the page. If you look under the Annual Report dated 4/3/2008, (and previous filings) you will see the home address of  both the President and Vice President of this company. This is public information:
    https://www.sos.mo.gov/BusinessEntity/soskb/Corp.asp?411719

    In addition, this Jim Vandiver, or whoever this person really is, has listed more than one location under his profile for different posts. For example, under this post, he is from Council Bluffs, Iowa.

    But in the following, he lists himself from Troy, NY.

    Guess Jim Vandiver will have to refund the $7.50 that National Auto Warranty Services paid him for his post. Good luck on your next career. Or perhaps Jim Vandiver is really Darain Atkinson, the President of National Auto Warranty Services, or Cory Atkinson, the listed Vice President. In that case, good luck in prison.



  • @Yorick said:

    TRWTF? I thought the subject was about his CAT's warranty. Much more interesting, if y'ask me. 

    Same here.  I was a little disappointed when I reread the title after blinking.


  • Everyone can just ignore Jack. He's been stalking me around the interwebs because he has nothing better to do. I'm looking into this number (212)937-8575  that you posted. Apparently its located out of NYC. I'll post back with the actual company name here in a bit.

     Obviously I'll have to backup what I say, right?



  • Also, in response to having put different locations in my profile. Hey Jack, ever heard of the word "anonymity"? I'd rather not have people find out where I actually live. :)



  • Can we lock this thread so these dipshits can go back to blowing construction workers for crack money? 



  • I prefer cocaine.



  • @Jim_Vandiver said:

    I prefer cocaine.
    Are you sure that the best way to clear your company's name is to spam a forum and talk about which illegal substance you prefer?



  • @Jim_Vandiver said:

    Also, in response to having put different locations in my profile. Hey Jack, ever heard of the word "anonymity"? I'd rather not have people find out where I actually live. :)

    The trouble is, the [i]normal[/i] method for anonymity is to simply [b]leave those fields blank in your profile[/b] - when you deliberately lie about certain things (and choose different lies each time), then we know you're up to no good.



  • Agreed; however, some profiles require some sort of location in order to be created.



  • Now will be about a good time to lock this thread. 

     



  • @fatdog said:

    Now will be about a good time to lock this thread. 
    Did you file an abuse report?  If not, how do you expect it to get locked?

    Personally, I'd rather it stay open and have Jim get flamed back into the stone age, so I didn't report it.



  • @belgariontheking said:

    Did you file an abuse report?  If not, how do you expect it to get locked?

    Personally, I'd rather it stay open and have Jim get flamed back into the stone age, so I didn't report it.

    Ahh good point there.. I had never really noticed the Report Abuse until now.

    Anyway, I wasn't saying that I want the thread to be locked.. I was saying that it would be a good timing to someone doing it. 

    And since the forum is kind of slow lately, hell, let it roll.  I'll be watching.



  • I wanted to update and warn everyone----

    If you didn't know already, NAWS aka National Auto Warranty Services aka Dealer Services is the present US Fidelis. The same scam artists, different name. Deceiving TV commercials, sponsors of Rusty Wallace Racing car 66 driven by Steve Wallace.

    Obviously, Rusty Wallace did not do his homework on these criminals. I do mean criminals...Darain Atkinson served time in Federal Prison for Fraud. The website is posted below. 

     



  • Like we are just going to believe you. That is how arrogant those people are at US FIDELIS, aka DEALER SERVICES aka NAWS aka NATIONAL AUTO WARRANTY SERVICES

    aka egoob.com  aka vehiclecrazy.com   aka coupon guru.com  aka

    oneautowarranty.com   aka   usfidelis.com    aka Dealer Services Direct   aka The Atkinson Group of Companies.

     

    They all have this narcissistic attitude and feel that the public is ignorant.

    Arrogant bastards.



  • @Kermos said:

    Here I am sitting at my desk peacefully working away and my phone rings with some unknown number I've never seen before. I go to answer it and I get this message telling me my car's warranty is about to expire and I need to answer immediately to extend it, this is my last chance!

    I have gotten that call before. I pushed the number to talk to them and I asked them if they knew the license plate number of any cars at our house. They didn't and they said they were just trying to sell us some warranty and if we didn't want it that would be OK and we could hang up. So therefore I figure out that the message was wrong. (I didn't drive a car, but other people at our house did)


  • Discourse touched me in a no-no place

    @zzo38 said:

    I pushed the number to talk to them and [...]
    let them sell you something else?

    I wouldn't even bother. Unless I was in to mood to take up some salespersonman's time for more than 1/2 an hour for my own amusement.

    If only to stop them bothering some other poor sop who would actually believe them.

    Actually, that last bit is a lie - if they're stupid enough to...


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