The wooden table sighting thread!
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Describe situations that involve use of a printout on wooden table. But in this upgraded form, you don't have to have an actual wooden table if you've got something equally dumb...like a customer who sent me a PDF consisting of what I'm pretty sure are B&W scans of printouts of screenshots I asked her to take.
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If you can think of a better way to send a screenshot than by faxing it, I'd like to hear it.
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If you can think of a better way to send a screenshot than by faxing it, I'd like to hear it.
Paste it directly into a new email. No, don't paste it into a fucking Word document and email me that, because that'll make the damn picture too small for me to read the 8pt text!
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I get them pasted into Excel documents sometimes.
Or pasted into Word with the document converted to PDF and that attached to an email.
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I get them pasted into Excel documents sometimes.
That's only slightly dumber than using Word--I assume in such cases that it's an account-type person or someone who otherwise works more with numbers than words.
Or pasted into Word with the document converted to PDF and that attached to an email.
That's not as bad as the OP, though it is a pretty big .
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That's not as bad as the OP
I'd be impressed if someone managed the same as the OP, considering what a PITA it is to print something here and scan it back in.
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I get them pasted into Excel documents sometimes.
this, all the time. i've even told her how to send the image directly, but she keeps sending .xls 's
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like a customer who sent me a PDF consisting of what I'm pretty sure are B&W scans of printouts of screenshots I asked her to take.
- posted on a "forum"
- screenshotted
- cropped the screenshot
- flipped the image twice
- printed it in a stretched resolution flipped another 90*
- scanned it in as a PDF
- zipped it
- uploaded that PDF onto said "Forum"
scan006.zip (470.9 KB)
Filed Under: did I win?
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Yeah, I just had a "knowledgeable" employee take full-desktop screenshots, put them into a word document (kinda with the ID numbers I asked her to, this was for testing), print them out, then scan them in at 200dpi, and finally email the scanned PDF-images to me.
Not sure what prompted her to take the extra steps, though she is in Document Custody, so perhaps Docs are her thing...
Filed under: Here you go, Portable Document Format of a physical printout of a Word Document of the Document Custody Application
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Reputedly, our SR attachment viewer now allows viewing word documents containing screenshots online. Though that may just have piggybacked on word document support.
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scan006.zip (470.9 KB)
You've only ever scanned in six documents?sending .xls 's
Either you 'd anx
there, or using MS Office pre-2007 (when they just released Office 2016) is TRWTF.
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Either you 'd an x there, or using MS Office pre-2007 (when they just released Office 2016) is TRWTF.
yes
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You've only ever scanned in six documents?
On this computer that I use mainly for playing videogames and after upgrading to Win10... yes... sorry
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.
Ah don't worry too much. At least your computer isn't as pretentious as my Brother AiO machine. It believes that it will eventually breach into the quadruple digits!
Filed under: scan9999.pdf
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Maybe I'm giving people too much credit, but embedding images in Word or Excel documents might be needed to get around mail server restrictions on attaching image files1.
1 TR
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Maybe I'm giving people too much credit
Yes.
but embedding images in Word or Excel documents might be needed to get around mail server restrictions on attaching image files
Not here. Most of these are internal, and those restrictions don't exist.
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mail server restrictions on attaching
Oh that's easy! All you gotta do is add an extra character to the end of the file, and then carefully tell the recipient how to remove that character on their side!
@codinghorrorbot
Filed under: Now, make it so the file says "
openme.exe
" instead of "openme.exe_
"...
Also filed under: Hooray for inline code in linkified text
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@Tsaukpaetra Is Doing It Wrong™
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I'd be impressed if someone managed the same as the OP, considering what a PITA it is to print something here and scan it back in.
Any good office MFD, the kind you usually rent if you're not a big company, makes that pretty easy, though: our Ricoh will scan docs to PDF on a predefined network share and you can have it email them to you.
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We have MFDs in all sites. It should be simple to print and scan, except it's not.
All printing is done to regional print queues, then you go to your nearest MFD and either swipe a card and enter your PIN or, if you don't have a card, enter your network login. When logged in you then need to view your personal print queue on the MFD and release jobs to print. Except sometimes the job doesn't show up, despite the computer having successfully sent it, so it's back to your desk for take two. Scanning requires logging in too, although that does at least simplify entering the email address. If you were printing and scanning straight back in, if printing took too long the login session would time out and you'd have to log back in.
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Filed Under: did I win?
Missing:
- Took screenshot of desktop with camera phone.
- Photocopied phone
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Reminds me of a classic story of tech support from the 80's.
Software developer, while handling a bug report over the phone, asks customer to send a copy of the floppy disk that's having problems. The customer photocopies the disk and mails him the paper.
In later versions of the story, the tech is able to solve the problem because the label on the disk indicates that the customer was using an outdated version of the application.
I'm sure the story never really happened (why would tech support ask a customer to send in a copy of the application disk?) but it's still fun to repeat.
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Reminds me of an incident a long time ago.
Customer was having problems with floppy disks (5.25"). Every time he tried to read back the data he saved on it, it would fail.I went to his office and watched him do its thing :
- Saves some WordPerfect file on the floppy.
- Takes the floppy out, put it in its typewriter to write the content on the label :
I stop him right there, explain to him why he can't do that.
He takes another floppy and start again :
- Saves same WordPerfect file on the floppy.
- Takes the floppy out and write the content on the label with a felt-tip pen.
- Put the floppy on the side of it's file cabinet then hold it there with a huge magnet !
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why would tech support ask a customer to send in a copy of the application disk?)
Nintendo has done it with games to replace with updated versions
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@David_C said:
why would tech support ask a customer to send in a copy of the application disk?)
Nintendo has done it with games to replace with updated versions
I assume they'd ask you to send them back the original, not a copy.
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@Lorne_Kates said:
Missing:
Filed Under: I should have taken a photo with a camera, have those pictures developed, taken a smartphone photo of that and then continued... but that's even more work!
closen enough!
Filed Under: and stuff
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Not sure what prompted her to take the extra steps, though she is in Document Custody, so perhaps Docs are her thing...
Oh, that explains it. Redaction. That's how you get rid of the hidden text in documents.
Documents without any hidden text are left as an exercise for the reader.
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That's how you get rid of the hidden text in documents.
I once downloaded a powerpoint from a well-known government site that included tutorials on how to be a human computer (because they won't give you a raw data download, only their ASP Classic interpretation of the data).
In said powerpoint there was contained actual screenshots of the site, with redactions.
Said redactions were implemented as which Rectangle shapes placed over the screenshot in strategic locations (I'm assuming for printing).
Interestingly enough, the PDF version also mirrored the redaction technique, so you could just edit the PDF to omit that rectangle and have full purview of the account information!
Filed under: Redaction is hard...
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@Lorne_Kates said:
Missing:
Filed Under: I should have taken a photo with a camera, have those pictures developed, taken a smartphone photo of that and then continued... but that's even more work!
closen enough!
Filed Under: and stuff
Relevant:
Reminds me of an incident a long time ago.
In another version of that
bullshitTOTALLY TRUE STORY DON'T CHECK SNOPES the customer has to insert disk 2 and so stuffs in disk 2 into the drive without taking out disk one and then they put a gerbil in their butt.
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Documents without any hidden text are left as an exercise for the reader.
Add some hidden text. The problem has now been reduced to one which was previously solved
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Nintendo has done it with games to replace with updated versions
Right; but Nintendo hates customers.
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OMG DID YOU HEAR ABOUT THE GUY WHO HAD A CUP HOLDER ON HIS PC?! IT TURNS OUT THE CUP HOLDER WAS HIS CD DRIVE! THIS STORY IS UNDOUBTEDLY TRUEEEEEEEEEEEEEE<fart>
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OMG DID YOU HEAR ABOUT THE GUY WHO HAD A CUP HOLDER ON HIS PC?! IT TURNS OUT THE CUP HOLDER WAS HIS CD DRIVE! THIS STORY IS UNDOUBTEDLY TRUEEEEEEEEEEEEEE<fart>
THAT HAPPENED TO MY COUSIN'S FRIEND!!!!!!!!!
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!!!!!!!!!!!!!!<fart>
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This is more common than you think.
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I DON'T KNOW WHAT ELSE TO DO WITH THE CD TRAY ON MY LAPTOP1!!!!
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I DON'T KNOW WHAT ELSE TO DO WITH THE CD TRAY ON MY LAPTOP1!!!!
lucky bastard.... <mutter type="grumble" />
I don't even get a cupholder on my laptop....
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How about UX documentation over Excel files? This is a whole new level of stupidity:
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