The Six Stages of Field Support
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So I probably should have mentioned this before. Don't know who's read it. But it (and its footnotes) describe some of the best s ever, including software s.
So for your edification and amusement, the still applicable today:
The Six Stages of Field Service Support(TM)
Edit: Changed the link to the archive.org link. I'm wondering if Discourse did an effective DDOS on the link due to the fact that the site does not permit mirroring. (Hint, hint: Maybe should be checked?)
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Unable to connect
Firefox can't establish a connection to the server at nemesis.lonestar.org.
- The site could be temporarily unavailable or too busy. Try again in a few moments.
- If you are unable to load any pages, check your computer's network connection.
- If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
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Same. Loaded yesterday. I can still read it from cache...
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Unable to connect
Google has a cached version:
Mirroring of any material on this site in any form is expressly prohibited.
Right…
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They must be in maintenance or something. Worked fine when I created the topic, now won't work even from Google.
Unless Dickhorse pulled a DDOS or something.