Work requests from hell



  • For some reason our IT department makes work requests public.  Here are some gems from the past:

    [NAME] only has one peg under her keyboard which obviously makes it hard to type.  Can we get her another peg or a new keyboard?  
     Dell laptop is slow ,old ,and now making weird sounds.
    Need help and updated laptop.
     MY PHONE IS DOING IT AGAIN!!!!
     The clock on the phone is a minute behind the computer time.
    Shouldn't they be the same??  
     My touchpad has been acting up (not as responsive to clicks and not as sensitive on some
    movement.) My delete key fell off about six months ago.  Not that I care about the delete key, but the touch pad is a problem. 
     And my personal favorite:
    <font face="Arial" size="2">Desk top printer making noise and will not print. Printer is approxiamtely 5 1/2 years old. </font>
    <font face="Arial" size="2">Maybe easiest/cheapest  thing to do is order a color bubble jet printer. </font>
     


  • The clock on the phone is a minute behind the computer time.

    Shouldn't they be the same??

    Jesus, don't these people have jobs they're supposed to be doing? 




  •  MY PHONE IS DOING IT AGAIN!!!!

    I love that one.

     The clock on the phone is a minute behind the computer time.
    Shouldn't they be the same??  

    Um, I actually complained to TS when I started here because they were ten minutes off (and, of course, I couldn't change either). They finally got sick of my complaining.

     



  • @mattd said:

    My delete key fell off about six months ago.  Not that I care about the delete key



  • [quote user="mattd"]

    ... My delete key fell off about six months ago.  Not that I care about the delete key ...

    [/quote]

     Poor, poor delete key.
     



  • [quote user="mattd"]

     MY PHONE IS DOING IT AGAIN!!!!

    [/quote]

    Quick, get the children out of the office.  We can't let them see that.



  • Here's how to close a couple of these requests: 

    [quote user="mattd"]

    [NAME] only has one peg under her keyboard which obviously makes it hard to type.  Can we get her another peg or a new keyboard? 
    [/quote] 
    Remaining peg removed from keyboard. 
     
     The clock on the phone is a minute behind the computer time.
    Shouldn't they be the same??  
    "No. Telephones and computers use different time systems, due to historical differences between the Egyptian and Sumerian methods for measuring time." 

    Most of these aren't really very strange requests though... 



  • Detlee key

    My touchpad has been acting up (not as responsive to clicks and not as sensitive on some movement.) My delete key fell off about six months ago.  Not that I care about the delete key, but the touch pad is a problem.

    That's some remarkably accurage typing to do without a delete key.  I hate it when I 'm stuck on a terminal without a working backspace!  I can't type a single sentence without making at least one mistagke.
     



  • [quote user="codemoose"]

     MY PHONE IS DOING IT AGAIN!!!!

    I love that one.

    [/quote]

    The one I get all the time is "It's not working".  Even if I asked the luser to do something (which prompted this response), my first question is always "WHAT'S not working?" 

     



  • Desk top printer making noise and will not print. Printer is approxiamtely 5 1/2 years old.
    Maybe easiest/cheapest thing to do is order a color bubble jet printer.

    Where's the wtf, that sounds sensible. Time to upgrade anyway.



  • My "favorite" ones are the messages left on the help desk that go into great detail, tell me everything that's not working and (sometimes) are even polite...and don't bother to leave their name, email, extension, or any other way of actually contacting them. Do these people ever think?


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