Reply/All
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@FrostCat said:
Plus, in my experience, half or better of the time I'm replying to email I need to hit reply all anyway, because I'm in a multiple-person conversation, and I don't want to be nagged that I am attempting to do something I want to do.
Yeah, I need to reply all quite often at work. Granted, it's usually to less than 10 people. I hate it when someone on a listserv plays with their reply-to or whatever, and you end up replying directly to them instead of to the listserv.
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@morbiuswilters said:
@Cassidy said:
I was thinking the other way around - I find it easier to locate and follow information in a forum than email (but that's probably down to effective forum moderation v lack of thread view in email, plus lazy email etiquette in my organisation)
How do you not have thread view? What decade is this?
It's easy to forget sometimes that not everybody has Gmail.
(I'm pretty sure that Google has a patent on thread view since no other mail client I've seen has it.)
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@MiffTheFox said:
(I'm pretty sure that Google has a patent on thread view since no other mail client I've seen has it.)
Uh, Outlook? The most popular corporate email client in the world?
I love this "IT forum" full of people who are entirely ignorant of everything relating to IT. Cripes.
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@MiffTheFox said:
(I'm pretty sure that Google has a patent on thread view since no other mail client I've seen has it.)
Blakey mentioned Outlook, but Thunderbird has it, too, although it's turned off for some damned reason.
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@morbiuswilters said:
Blakey mentioned Outlook, but Thunderbird has it, too, although it's turned off for some damned reason.
I first noticed it in The Bat, but I'm certain that anything that supports newsgroups in addition to e-mail (or e-mail in addition to newsgroups) would support it.
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@snoofle said:
Is this a new concept? For how long has email been around? WTF?!
No, it's not a new concept. I have no idea why you don't understand it. Yes, *YOU*, snoofle. The rest of the idiots in that story I can understand, but you should have known better.
When an email like that goes out, there's at least a 50% chance that the first person replied to it before the original email wound up in your inbox. By the time the first email comes through that tells people to not abuse the reply all button, five other such emails have been sent.
The proper thing to do, in this situation, if you are not an email administrator, is to not reply on email at all. If you really feel like you must, reply only to the people who have replied all, don't do it yourself.
If the all employees email was to a mailing list, rather than by looking everyone up in the corporate directory and adding their addresses to the recipient list, make the large email lists moderated. That way, replies back to the list, from people who aren't moderators, only go to the moderators. I understand you don't have authority to do this, since you're not on the mail admin team and just a contractor. I'm just saying, so you know what the fix is if people ask.
People will stop doing this if it's a documented termination offense in the company policy (preferably after a specified number of warnings), that policy is part of annual required training, and the policy is enforced. Err, that is, either they'll stop doing it, or they'll be fired. But it's been almost a decade since the last time I saw it happen at a company with such a policy.
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@FrostCat said:
Back when people used Usenet, the newsreaders had this feature. It didn't help then; it won't help now.
I was reading this thread thinking: "when is somebody going to bring up newsgroups?". Memories of transferring binaries as multiple posts.
Has the "reply-all" phenomena increased since social networking? Maybe people are just accustomed to telling the world everything.
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@Shagen said:
Has the "reply-all" phenomena increased since social networking? Maybe people are just accustomed to telling the world everything.
I think in most office environments, "Reply All" is the default, since you usually have a boss or a co-worker who says "could you keep me on all the threads about X?" and IT takes longer than 30 seconds to set up a mailing list.
The Reply All "problem" can only be fixed by the sender gaining a clue and using BCC instead of CC. I consider it a failing of the mailER, not the mailEE.
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@blakeyrat said:
@Shagen said:
I consider it a failure of both. (Except in the case where it should have been CC to start, but a conversation that should be private started within it, then it's just the reader.)Has the "reply-all" phenomena increased since social networking? Maybe people are just accustomed to telling the world everything.
I think in most office environments, "Reply All" is the default, since you usually have a boss or a co-worker who says "could you keep me on all the threads about X?" and IT takes longer than 30 seconds to set up a mailing list.The Reply All "problem" can only be fixed by the sender gaining a clue and using BCC instead of CC. I consider it a failing of the mailER, not the mailEE.
