Refund email
-
Bought a game online from Metaboli/Gamesplanet last week - whole thing was a complete clusterfuck, the crappy DRM they bundled was so bad it wouldn't even install.
I demanded my money back. I think I got it. Not too sure, though, as this is the email I just received:(complete with the <br>'s showing in an HTML email.)
Hello,
We are please to confirm the refund of your purchase (no <id vente>) of <br>
<id jeu> which took place on the <id date> at <id temps>. Your account will recredited <br>
with <id devise> <id prix> within two to 3 weeks.
Best Regards,
Metaboli - Cenega support
-
<id prix> ? <id date> ?
They have a table for prices and dates? And.. wanted to send you the corresponding IDs? ..
-
The "id prix" part sounds about right.
-
For those who don't speak french:
vente --> sale
jeu --> game
date --> date
temps --> time
devise --> currency
prix --> price
-
Take comfort in the idea that parsing the email is hopefully an entirely different process from the crediting system.
-
It happened to me as well ...
Some of the translators that were (gues what) translating the website, got carried away and translated the custom email tags as well ...
Like
"[begrüssung]
Sie haben sich vor kurzem im [shopname] als Neukunde registriert."got translated to
"[greeting]
You have recently registered as a new customer at the [name of the shop]."
However, we have caught that in QA already ...